Manager, Order-to-Cash (AR) Operations

Zurn Elkay Water Solutions Corporation is a public company (NYSE: ZWS) that supplies plumbing and water delivery solutions worldwide. Job Description The Manager, Order-to-Cash (AR) Operations is responsible for leading end-to-end accounts receivable operations, including collections, cash application, and customer deductions, while driving performance visibility, process improvement, and cross‑functional alignment. Key Accountabilities Lead and manage AR operations across collections, cash application, and deductions Provide clear direction, coaching, and performance management for a team of AR professionals Serve as the primary escalation point for customer and internal issue resolution Ensure timely and accurate execution of key processes Own and monitor key AR performance metrics including aging trends and past‑due performance Analyze data to identify trends, root causes, and improvement opportunities Deliver insights to leadership related to working capital and performance Oversee credit decisions and evaluate customer financial risk Partner with Sales and Finance to balance risk and customer relationships Lead continuous improvement initiatives across AR processes Drive automation and standardization efforts across systems Partner closely with Sales, Finance, and Customer Service to drive outcomes Qualifications & Requirements Bachelor’s degree in Accounting or Finance required. 5+ years in AR, credit, collections, or finance operations required. Minimum of 2+ years of leadership experience required. Strong knowledge of Microsoft Excel, Word, and Outlook. ERP experience required – Oracle a plus. Ability to provide guidance and direction to a team of Collections Representatives. Strong leadership, communication, and analytical skills. Capabilities and Success Factors Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals. Manages Complexity – Making sense of complex, high‑quantity data to solve problems effectively. Drives Results – Consistently achieving results, even under tough circumstances. Ensures Accountability – Holding self and others accountable to meet commitments. Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. Total Rewards and Benefits Competitive Salary Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance Matching 401(k) Contribution Health Savings Account Up to 3 weeks of vacation (may increase with tenure) 12 Paid Holidays Annual Bonus Eligibility Educational Reimbursement Matching Gift Program Employee Stock Purchase Plan – purchase company stock at a discount Salary: $90,000 - $120,000 Equal Opportunity Employer – Minority/Female/Disability/Veteran #J-18808-Ljbffr Zurn Elkay Water Solutions