Enrollment Coordinator

Job Profile: Outreach/Recruitment Coordinator 2

Job Family:

Student Recruitment and Admission

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Monitors outreach/recruitment plans based on enrollment goals, organizes events, develops partnerships with external community-based organizations and represents the institution to prospective students.

Job Description:

Position Salary Range:

• $50,000 - $65,000 annually

Job Description:

Global Launch at Arizona State University is seeking a detail-oriented, data-driven, and highly personable Enrollment Coordinator to join our international recruitment team. This position works alongside the Global Recruitment and Partnership Coordinator and is responsible for helping convert prospective student interest into enrollment through timely, personalized outreach, disciplined pipeline management, and coordination across recruitment, marketing, and admissions.

The ideal candidate is proactive, organized, culturally fluent, and comfortable working directly with prospective students from first inquiry through enrollment. This position combines hands-on student recruitment with enrollment operations: managing assigned prospects, identifying and addressing barriers to conversion, coordinating student recruitment ambassadors, maintaining accurate CRM activity, and using funnel data to improve enrollment outcomes. The position may also represent Global Launch at selected virtual, domestic, and international recruitment activities.

Essential Duties:

• Manage an assigned recruitment pipeline from inquiry through enrollment, ensuring prospects receive timely, accurate, and personalized follow-up at each stage.
• Conduct proactive prospective-student outreach through email, phone, messaging platforms, virtual appointments, information sessions, and other recruitment channels.
• Re-engage inactive or stalled prospects and identify barriers preventing prospective students from progressing toward application, admission, or enrollment.
• Use CRM systems to maintain accurate prospect records, document recruitment activity, manage lead queues, monitor stage progression, and ensure appropriate follow-up.
• Monitor recruitment and conversion data to identify funnel bottlenecks, lead-quality issues, and opportunities to improve enrollment outcomes.
• Coordinate closely with the Global Recruitment and Partnership Coordinator, Marketing/Communications, and Admissions to provide a consistent prospective-student experience and effective handoffs throughout the enrollment process.
• Use admissions and recruitment reports to prioritize outreach, evaluate conversion activity, and recommend adjustments to recruitment strategies.
• Supervise recruitment-focused student employees or ambassadors, including training, assigning prospect outreach and engagement activities, monitoring follow-up, and evaluating results.
• Support the development, testing, and implementation of enrollment workflows, communication templates, automations, and engagement tools that improve prospective-student responsiveness and conversion.
• Provide prospective-student and market feedback to Marketing/Communications to help improve recruitment campaigns, messaging, and content.
• Support enrollment forecasting and recruitment planning by identifying trends across programs, markets, lead sources, and stages of the recruitment funnel.
• Represent Global Launch at selected virtual and in-person recruitment events, information sessions, fairs, and partner activities.
• Support recruitment in designated markets or campaigns and provide recruitment coverage when other team members are traveling or unavailable; occasional domestic or international travel may be required.
• Deliver presentations and communicate information about Global Launch programs to prospective students, families, agents, partners, and other audiences.
• Perform other duties as assigned to advance Global Launch enrollment goals.

Desired Qualifications:

• Demonstrated experience in student recruitment, admissions, enrollment management, sales, customer engagement, or a related field.
• Demonstrated experience conducting proactive outreach and moving prospects, students, or customers through a recruitment, enrollment, or sales pipeline.
• Experience using CRM or student information systems, such as Salesforce, to manage prospects, document activity, and support conversion efforts.
• Experience interpreting recruitment, enrollment, or campaign data and using that information to improve outreach or conversion.
• Experience supervising, training, or coordinating student employees, ambassadors, or other outreach staff.
• Familiarity with international student recruitment, U.S. higher education, English language programs, or international education.
• Excellent communication skills, including the ability to communicate effectively with prospective students and families from cultural and linguistic backgrounds.
• Demonstrated cultural fluency and cross-cultural communication skills.
• Ability to manage multiple priorities, meet deadlines, take initiative, and work independently while collaborating effectively with a distributed team.
• Experience living, studying, working, or recruiting internationally.
• Fluency or professional proficiency in a language in addition to English.
• Proficiency with Excel, Google Workspace, CRM tools, and project management platforms such as Airtable.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
• Frequently required to stand for varying lengths of time and walk moderate distances to perform work
• Flexible work arrangement options are available based on job duties and department approval
• Work occasional evenings and weekends to align with international time zones, events, and partner schedules
• Stand for extended periods of time during events and fairs

Department Statement:

As leaders in English language training and international education, Global Launch provides an environment where your contributions make a direct impact on our students, partners and stakeholders. Join us in inspiring international students, educators, and leaders to change their lives and the world as we provide academic preparation, language training and professional skills development. Global Launch is filled with people who contribute to and achieve our goals, are ambitious and innovative, value diversity, and continually seek to serve each other and our learners. If you wish to work in a globally-minded department where you will be valued for the skills you bring and be challenged to apply your abilities in new ways, consider joining our team!

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.