Customer Service/Business Development Representative

Job Description

Job Description

Business Development Representative (BDR)

DPA Auctions is a fast-growing, industry-leading online auction platform, with millions of site visits each month. Backed by over 50 years of expertise, we blend a rich legacy with innovative practices to help equipment buyers and sellers get the best deals. Our mission is simple: deliver a seamless online auction experience with a team that treats you like family. If you’re ambitious and want to grow with a company that’s transforming how equipment is bought and sold, DPA Auctions is the place for you.

Role Overview – Business Development Representative (BDR):

As a BDR, you will be the engine of our sales pipeline, driving new business and fueling our growth. You’ll identify and engage “good fit” clients through high-impact outbound outreach, making calls and sparking interest in our auction services. This isn’t cold-calling – it’s about making connections and setting the stage for big deals. You will work closely with an experienced Auction Specialist, ensuring a smooth hand-off of qualified leads and directly contributing to DPA’s revenue growth. Your impact will be felt daily: when you succeed, the whole team succeeds.

Key Responsibilities:

• Prospect & Outreach: Proactively research and contact potential business clients via phone and email. Introduce DPA’s services and build rapport while qualifying their needs.
• Lead Qualification: Build a pipeline of high-quality leads by vetting inbound inquiries and generating new leads through creative prospecting.
• Appointment Setting: Schedule discovery calls and meetings between qualified prospects and our Auction Specialists.Your goal is to create opportunities for the sales team to close deals.
• Pipeline Nurturing:Follow up diligently on leads. Provide additional information and nurture relationships until prospects are ready to move forward. You ensure no opportunity slips through the cracks.
• CRM Management:Keep meticulous records in our CRM (calls, emails, lead status, next steps). You take ownership of your funnel and use data to optimize your approach.
• Collaboration:Work hand-in-hand with your Auction Specialist to strategize outreach and ensure a seamless transition from initial contact to closing.You’re a true team player focused on shared success.
• Target Crushing:Meet or exceed your weekly and monthly targets for calls made, appointments set, and qualified deals passed. We celebrate wins – and reward over-achievers!

What We’re Looking For (Qualifications):

• Sales Drive: 2+ years in a sales or business development role (B2B preferred), with proven resilience and motivation to make high-volume outreach. You love the thrill of finding that next big client!
• Communication Skills:Exceptional phone and interpersonal skills – you can turn a cold call warm through genuine conversation. Clear, concise writing for effective email follow-ups.
• Tenacity & Positivity:Able to handle rejection with grace and bounce back quickly. You see “no” as “not yet” and maintain a positive attitude.
• Self-Starter:Goal-oriented and organized. You manage your own time, prioritize tasks, and thrive with autonomy in a fast-paced environment.
• Tech-Savvy:Comfortable using CRM systems to log activities and manage leads. Quick to learn new sales tools and stay aware of AI options to improve efficiency.
• Team Player:Cooperative and “respectfully blunt” communicator (one of our core values). You welcome feedback and work well with others to achieve team goals.

Growth & Rewards at DPA:

Joining DPA Auctions as a BDR isn’t just a job – it’s a career launchpad. We invest in our people and love to promote from within. Success in this role can springboard you as you demonstrate your skills. You’ll bementored by senior sales leaders and gain invaluable industry knowledge.

We offer a competitive hourly base pay ($19–$21.50/hr) plus performance-based bonuses and commissions for each lead that turns into a sale. In fact, top performers can earn weekly bonuses in addition to their regular commissions. Your hustle directly impacts your paycheck – we reward results, not just time on the clock.

On top of that, DPA provides a comprehensive benefits package: medical, dental, and vision insurance, a 401(k) with match, paid time off (including volunteer PTO), and even fun perks like free snacks, DPA swag, and regular team outings. Our culture is tight-knit, fun, and supportive– picture a workplace where you can be yourself (casual dress!) and enjoy coming to work. We have an on-site lounge for blowing off steam (how about a game of shuffleboard at lunch) and we often celebrate successes together.

Ready to grow with us? If you’re excited by the thought of playing ahigh-impact role on a growing team and you’re hungry to prove yourself, we want to meet you. Join DPA Auctions and help drive our next 50 years of success!

Apply today by submitting your resume and a brief note on why you’re a great fit. Let’s make auction industry history together.