Bilingual Multichannel Support Supervisor
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company is seeking a Supervisor (Bilingual) in Raleigh, North Carolina. This position directs customer support services, ensuring that operational objectives and service standards are met. The ideal candidate should have strong leadership skills, be bilingual in English and Spanish, and possess significant customer service experience. Responsibilities include supervising the staff, managing service issues, and adhering to Service Level Agreements. A Bachelor's degree is preferred, along with 4-6 years in customer service. A willingness to support a high-performing team and a commitment to service excellence are essential. #J-18808-Ljbffr
Vacancy posted 1 day ago
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