Field Service Technician - Manufacturing - Base Salary to 33.00/hour - Charlotte, NC

Field Service Technician - Manufacturing - Base Salary to 33.00/hour - Charlotte, NC Our client, a well-established and growing manufacturer of industrial equipment, is seeking a Field Service Technician to provide technical service and support for industrial machinery and equipment. This role is responsible for troubleshooting, maintenance, repairs, equipment installations, start-ups, inspections, upgrades, and operator training. The Field Service Technician will provide both on-site and telephone technical support while assisting with parts, warranty issues, product testing, and equipment performance. Responsibilities Diagnose, troubleshoot, maintain, and repair industrial machinery and equipment Perform on-site equipment installations, start-ups, inspections, upgrades, and operator training Provide field and telephone technical support for equipment troubleshooting, maintenance, and repair issues Evaluate equipment performance and identify potential product, maintenance, or service improvements Coordinate field service activities from initial work request through completion Assist customers and internal teams with equipment applications, product testing, and demonstrations Provide technical support for equipment parts identification, selection, and inventory needs Document service work, maintenance activities, equipment findings, repairs, and customer issues Assist with equipment warranty and product-related issues through resolution Travel approximately 1 - 2 times per month for customer installations and service visits Qualifications 1+ years of relevant technical, maintenance, or service experience Experience maintaining and/or troubleshooting industrial machinery or equipment Mechanical troubleshooting and equipment repair experience Ability to travel approximately 1 - 2 times per month for customer installations and service visits Compensation Base salary in the 25.00/hour - 33.00/hour range Health, dental, and vision insurance Paid time off and company holidays Stable, team-oriented work environment #J-18808-Ljbffr Gilder Search Group