Catering Lead

Job Description

Job Description

When you join Hamra Enterprises as a Panera Bread  Catering Lead , you join in our belief that food should not only taste good, but also be good for you. You will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country.

Come make a difference with Panera Bread as a Catering Lead today! This is an opportunity to provide unparalleled customer service to each of guests, and explore potential career paths within Hamra Enterprises.

About the Catering Lead position:

• Typical Schedule: Monday-Friday, hours between 5:00AM-2:00PM (Hours may vary based on business needs)
• Occasional nights, weekends, and holidays
• As a Catering Lead you will have a thorough knowledge and understanding of the Panera menu
• Ensure out great food is delivered timely and accurately
• Know the needs of our customers and provide appropriate communication to ensure satisfaction
• Strive to be the best with a commitment to true craftsmanship in providing quality service and products to our customers
• Work as a team player with a passion for continuous learning

Areas of responsibility:

• Sales building and retention
• Building guest relationships
• Follow-up calls on orders (before and after)
• Production of food and orders
• Prep
• Pre-staging
• Delivery of orders
• Café support

We’re looking for:

• Minimum age – 18 years of age
• Great communication and people skills
• Email and IT savvy
• Food service or retail experience preferred
• Must have own vehicle and acceptable driving record

What we have to offer:

• Tips! - Catering Leads earn tips in addition to their hourly wage
• DailyPay - Make any day payday
• Recruiting Bonus - Earn $100-$1500 every time we hire someone you send our way
• Meal Discounts - 50% off on days you work, and 15% off at any Hamra owned Panera Bread, Wendy's, or Noodles & Company location on your days off
• Paid Vacation Time - We offer a vacation time accrual program
• Paid Sick Time - Earn an hour of sick time for every 30 hours worked
• Education Program - Earn paid homework time and bonus up to $600 per school year for good grades
• Employee Emergency Fund - We understand life happens and sometimes you need extra support (Learn more at hamraheroes.org)
• Voluntary benefits - Medical/dental/vision insurance, 401k with company match, HSA with employer contribution, etc. (Waiting period may apply)
• Opportunities for growth - Our goal is to promote over 70% of our staff internally
• Stability - While many companies are closing locations, we are opening new restaurants

Base pay ranges from $10 to $20 per hour. Compensation may vary depending on the restaurant’s location, as well as your experience and availability. For specific details about the position at the location you are applying to, please speak with a manager in the restaurant.

THE BORING LEGAL STUFF:

In order to perform the basic job duties, you must be able to do the following with reasonable or no accommodations:

• Walk, move, traverse- The person in this position must have the ability to stand up to 12 hours, move about the restaurant to access the dining room, prep area, restrooms, and dumpster area.
• Use hands/fingers to handle or feel operate, activate, use, prepare, inspect, place, detect, position. May use a register, slicer, knives, scissors, other machinery, and a computer.
• Climb (ladders) or balance, ascend/descend, work atop, traverse; occasionally ascends/descends a step ladder to reach product on top shelves.
• Stoop, kneel, crouch, or crawl, position self (to), move. Constantly positions self to maintain cleanliness of restaurant, including under the tables and prep areas. Also, to retrieve product.
• Talk/hear, communicate, detect, converse with, discern, convey, express oneself, exchange information; the person in this position frequently communicates with fellow employees or guests. Must be able to exchange accurate information in these situations.
• Low vision/vision impairment - the person in this position must be able to read monitors, menus, and learning systems to perform most job duties.
• Taste/smell detect, distinguish, determine, not applicable.
• Carry weight, lift, move, transport, position, put, install, remove; frequently moves product, dishes, boxes weighing up to 50 pounds.
• Exposure hot/cold. Constantly exposed to low temperatures in walk-in freezer and cooler. Constantly exposed to high heat in walk-in oven, or wall mounted ovens.

This job description describes a general category of jobs. Employees may be assigned other duties in addition to or instead of those described above. Any duties are subject to change at any time according to the changing needs of our organization.

Equal Opportunity Employer

I understand that by submitting my application, I am agreeing to receive text messages from Hamra Enterprises. I understand that I may receive between 1 and 20 text messages per-week depending on my engagement level with the recruiter. I understand that I can opt out at any time, simply by responding the word “STOP”. I understand that message and data rates may apply. Hamra Enterprises will not sell your cell phone number to third party companies or advertisers. Your cell phone number will be used solely for the purposes of communicating with you about interviews, job offers, benefits, incentives and other employment related items.