Customer Service Rep

At Workoo we are a team. We work as a team, we think as a team, and we have fun as a team. We believe in cities where mobility is sustainable, safe, practical and affordable. Our team works hard, every minute, to transform our communities into healthy, clean ecosystems, while providing our users with a convenient, safe and easy-to-use method of transportation. We build for the long term and with a zero waste mentality. We're here to stay, and we know our community will support us. Be part of a team where you can - Manage a myriad of conversations with our customers via chat, email and phone. - Turn problems into solutions and happiness - Be attentive to customer inquiries, comments and complaints. - Help define new processes and best practices to optimize our customer service. - Follow up on pending cases and resolve them in the shortest possible time. - Help improve our customers' experience on a daily basis. - Be essential for customer loyalty - Be the voice of our customers in the company - Be part of the best customer service team in town You are a great candidate if you have - Possibility of signing a university agreement - Customer obsession and empathy - Problem solver - Basic English skills - Good communication skills - Proactive and multitasking skills - Thrives in a hyper-dynamic environment - Be willing to stay with us in a full time role afterwards What we offer: - A good and friendly team. - Free rides to drive our cool and sustainable vehicles. - Remote work from the comfort of your home. - Fast changing environment with many challenges ahead, perfect for professional growth. - A close-knit multicultural team working towards the same goal. - Possibility to join the team after the internship if the profile fits the company.aa415a4b-8b21-40fc-a65c-70d2b25ca29a