Associate Director, Learning and Process Enablement

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we'll help you build a career that you can feel passionate about.

Job Overview

The Associate Director, Learning and Process Enablement plays a critical operational role in ensuring CRL's talent and learning processes run efficiently, consistently, and at scale. This role leads the execution engine that enables enterprise programs, including leadership development offerings, talent processes (performance, succession, engagement, careers/skills), assessment programs, learning delivery, digital roadmap and operational coordination.

This position manages a team of mid-career professionals (A2-A3) who coordinate and deliver enterprise programs, administer tools and assessments, support learning logistics, track completions, maintain reporting, and ensure communications and materials flow appropriately across GTM&D. The role partners closely with Talent Partners (strategic process owners), Talent Technology and Digital solutions leaders, Learning & Development program designers and owners and Well-being/Belonging leads to operationalize program and process strategy with speed, accuracy, and quality.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Translate talent and learning process strategy into clear, repeatable operational workflows across the enterprise.
• Lead learning delivery execution, including session setup, facilitator coordination, registration management, roster tracking, and course maintenance.
• Manage assessment program operations (e.g., 360 assessments, team diagnostics). Support CVP in creating alignment with multiple stakeholders across many levels including HR executives, business executives, TM team, HRT teams, IT teams and others
• Ensure quality, consistency, and timely delivery of all GTM&D processes and programs and coordinate enterprise talent processes such as performance cycles, OTR preparation, engagement administration, and career framework rollout.
• Supervise A2-A3 staff providing learning operations, talent coordination, reporting, and administrative support.
• Oversee communications, templates, calendars, and readiness materials.
• Support Talent Partners by providing operational backbone for process execution.
• Collaborate with Digital Solutions to ensure system configuration and workflows meet operational needs.
• Partner with People Analytics on dashboards, metrics, and outcome reporting.
• Identify opportunities to simplify, standardize, automate, and scale operational processes.

QUALIFICATIONS

• 7+ years experience in L&D operations, HR program management, or talent operations.
• Experience coordinating learning and talent management programs at scale.
• Strong project management and organizational skills.
• Demonstrated ability to lead mid-level professionals.
• Experience collaborating across HR functions and COEs.
• Strong communication and stakeholder management skills.
• Ability to work in a fast paced environment.
• Experience with SuccessFactors, Eightfold, and LMS administration preferred.
• HR or project management certifications preferred.

Compensation Data

The pay rate for this role is $139,018 - $185,357 per year. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

Physical Requirements

About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.


At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We're committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to View email address on click.appcast.io. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

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