Engagement Manager

United IT

Santa Fe, NM

Job Title

Preference

A person of Indian origin, having experience of working as an engagement manager for Indian IT services organization, speaks English and Spanish fluently OR
A person from Mexican origin, having experience of working as an engagement manager for Indian IT services organization, speaks English and Spanish fluently.
Experience in Media & Telecom domain business.

High Level Roles & Responsibilities

Embed and work very closely with customer organization/account for growing the existing service lines. Work on mining the account for more opportunities in the existing and other divisions of customer organizations to enhance business growth.
Meet the revenue targets for the account.
Ensure customer satisfaction and retention. CSAT Index – Ensure Coverage, Response rate of >80%, CSAT Average of 4.5 & above
Onsite attrition - Timely completion of appraisals for onsite engineers, engaging them.
Timeliness of alerts/intelligence for business growth/retention.
Act as the onsite bridge for all offshore engineers to enable them understand requirements unambiguously for turning around proposals & deliver projects successfully.
Build strong relationship with customers to ensure business continuity and business growth.

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Engagement Manager in Santa Fe, NM vacancy

Guest Experience Specialist
HHM Hotels in Santa Fe, NM is seeking a Guest Service Agent to greet, register and assist guests with warmth while upholding brand and sustainability standards. You may work at the front desk using the PMS system to handle payments, reservations and inquiries. This ...
Suggested
Plazahotelelpaso
Santa Fe, NM
10 hours ago
Community Engagement Manager
$90k - $110k
Position Title: Community Engagement Manager Location: Santa Fe, NM Employment Type: Full-Time, Exempt Salary Range: $90,000.00 - $110,000.00 About Us The New Mexico State Investment Council (SIC) manages one of the largest and fastest‑growing sovereign wealth funds...
Suggested
Full time
New Mexico State Investment Council
Santa Fe, NM
3 days ago
Guest Relation Officers of Hotel
$22.66 - $25.89 per hour
...regarding knowledge of places, restaurants, culture, and art are engaging and capture the guest's attention A positive and solution-... ...accurately posting charges to guest folios Book tours in Key and manage all confirmation details, communicating clearly and warmly via...
Suggested
Hourly pay
Part time
Local area
Worldwide
Flexible hours
Weekend work
Afternoon shift
Four Seasons Hotels
Santa Fe, NM
3 days ago
Guest Experience Specialist
...including arranging reservations for hotel stays, ground transportation or rental cars, catering, and customs appointments as requested. Manage guest, crew, and/or visitor inquiries, resolve requests, handle billing disputes, and address concerns in an efficient and...
Suggested
Worldwide
Night shift
Signature Aviation
Santa Fe, NM
5 days ago
Client Relationship Manager
$82.1k - $105.48k
...from the activity/task owners on sub-tasks Maintain up-to-date activity timeline, articulate progresses and delays Develops and manages activities timelines to ensure all deliverables are completed on schedule. Obtain consensus for activities risks, decisions and...
Suggested
Full time
Contract work
Temporary work
Local area
Immediate start
Remote work
Flexible hours
Shift work
Cardinal Health
Santa Fe, NM
5 days ago
Spa Concierge & Guest Experience Specialist
Heritage Hotels & Resorts seeks a Spa Receptionist to welcome guests, schedule appointments, and support spa operations at our New Mexico properties. You will greet clients, provide tours, promote services and products, and ensure a seamless guest journey with accurate...
Weekend work
Afternoon shift
Heritage-Hotels-Resorts
Santa Fe, NM
3 days ago
Senior Client Project Manager
...concept to final delivery, ensuring projects are completed on time, within budget, and to the required quality standards. This includes managing resources, mitigating risks, and fostering effective communication amongst stakeholders. The role requires a high degree of...
For contractors
Work at office
Local area
Highmark Health
Santa Fe, NM
4 days ago
Technical Customer Success Manager
$112.3k - $143.6k
...Role Driivz is looking for a Technical Customer Success Manager (Technical CSM) to own and develop relationships with strategic... ...drive adoption and measurable value. Lead regular customer engagements, including business reviews, technical reviews, roadmap...
Local area
Remote work
Vontier
Santa Fe, NM
1 day ago
Client Success Manager
...passionate about building and maintaining strong relationships with property owners? VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring...
Contract work
Local area
VTrips
Santa Fe, NM
a month ago
Client Relationship Manager
...protection solutions to families and individuals Educate clients on policies that prevent financial disaster during times of loss Manage your own book of business through virtual appointments - Use our proven internal blueprint and warm leads—NO COLD calling necessary...
Full time
Globe Life: Moore Organizations
Santa Fe, NM
4 days ago
Account Manager - Healthcare Packaging - Tyvek (Remote)
$107.1k - $168.3k
...CareersDuPont has an exciting and challenging opportunity for an Account Manager for Healthcare Packaging - Medical Device Manufacturer (MDM) &... ...serves as a key facilitator during DuPont’s cross-functional engagements with key accounts.The Tyvek enterprise in the Healthcare &...
Work experience placement
Remote work
Work from home
DuPont
Santa Fe, NM
2 days ago
Account Manager
...Every day counts!” We take opportunities every day to grow and better our company as well as our employees. OVERVIEW: The Account Manager is responsible for managing the overall daily operations, activities, and staff within Santa Fe Public Schools, acting as a liaison...
Permanent employment
Contract work
Work at office
Local area
Flexible hours
ESS
Santa Fe, NM
4 days ago
Account Executive
...The Account Executive role at Sage Intacct is a field sales position selling an industry leading cloud-based Financial management system. Sage Intacct offers a fast-paced, innovative environment where you will be provided the tools, resources, and outstanding support...
Work at office
Remote work
Sage
Santa Fe, NM
4 days ago
Account Manager
$120k
...s magnetic tape is expanding rapidly. To further accelerate this growth and strengthen our engagement with key hyperscale customers, we are adding an experienced Account Manager to our team. The successful candidate will be responsible for maximizing revenue, building...
Work at office
Remote work
Overseas
Flexible hours
FUJIFILM Corporation
Santa Fe, NM
4 days ago
Customer Account Manager 2
$90k - $95k
...do you. About the opportunity Our SMB Customer Account Managers help customers solve workforce challenges while expanding the... ...roadmap content. Protect and expand the partnership Increase engagement by partnering with Field Marketing and Customer Marketing...
Local area
UKG
Santa Fe, NM
5 days ago
Account Executive, Endoscopic (West Coast - Utah)
...-service and a positive attitude. Develop relationships with Physicians, Nurses, Technicians, Biomedical personnel, Materials Management personnel, hospital administration and outside consultants. Be a primary resource for the training of customers on the proper...
Local area
Remote work
Flexible hours
Night shift
FUJIFILM Corporation
Santa Fe, NM
4 days ago
Strategic Account Executive
$97.5k - $131.63k
...business goals, and strategic initiatives, allowing for tailored engagement and value-driven conversations that resonate at the highest... ...and legal standards. Maintain accurate sales forecasting and manage the sales pipeline using CRM tools; report regularly on progress...
Full time
Work at office
Remote work
Worldwide
Rocket Software
Santa Fe, NM
2 days ago
Account Manager
...NNSA Strategic Account Manager - Albuquerque, NM As an NI Strategic Account Manager (AM) supporting the National Nuclear Security... ...of a larger NNSA account team to develop coordinated customer engagement strategies and drive execution across multiple stakeholders....
Permanent employment
Temporary work
Relocation
Flexible hours
Emerson
Santa Fe, NM
5 days ago
MSP Account Manager
$90k - $100k
...MSP Account Manager Req number: R7839 Employment type: Full time Worksite flexibility: Remote Who we are CAI... ...experience in public sector or large volume accounts ~ Knowledge of engagement types including Time and Materials (T&M) and Statement of Work...
Hourly pay
Full time
For contractors
Apprenticeship
Work at office
Local area
Remote work
Worldwide
CAI
Santa Fe, NM
1 day ago
Bilingual Account Manager
...Account ManagerIf you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic...
Weekly pay
Full time
Local area
Flexible hours
Weekend work
Weekday work
Rent-A-Center
Santa Fe, NM
3 days ago
Account Executive (Northeast)
...At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience... ...by identifying business opportunities through territory management, target account prospecting, and profiling. Responsible to...
Work experience placement
Local area
Shift work
Verint Systems
Santa Fe, NM
5 days ago
Senior Account Executive
$177.69k
...This hybrid position involves a blend of in-person community engagement and work performed from your home office. Entrepreneurial and... ...with homeowners to capture authentic, community-driven content Manage your territory, sales pipeline, and publication operations...
Local area
Work from home
Home office
Flexible hours
The N2 Company
Santa Fe, NM
1 day ago
Customer Accounts Manager
$17.75 - $18.5 per hour
...Customer Accounts Manager We are Aaron's - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented...
Hourly pay
Aaron's
Santa Fe, NM
5 days ago
Account Executive, Commercial
$80.75k - $109.25k
...responsible manner. Meet or exceed KPIs while focusing on quality. Engagement --Forecast accurately by maintaining comprehensive opportunity... ...intrinsically motivated. Highly organized with excellent time management skills. ~ Sales methodology training and proficiency in...
Full time
Contract work
Local area
Remote work
Work from home
Go To Services
Santa Fe, NM
2 days ago
ACCOUNT EXECUTIVE
$100k
...the opportunity As a Sales Executive on our SMB team, you will build new customer relationships and sell UKG’s HCM, Workforce Management, and Payroll solutions to organizations ready to modernize the way they work. You will own the sales process within an assigned territory...
Local area
Remote work
UKG
Santa Fe, NM
3 days ago
Enterprise Account Executive
$50k - $200k
...Connect product capabilities to measurable outcomes Complex Deal Management & Closing Build and execute mutual close plans with shared... ...close on time, every quarter Executive Presence & C-Suite Engagement Open and develop relationships at the VP and C-suite level...
Full time
Work experience placement
Local area
Remote work
Work visa
Dodge Construction Network
Santa Fe, NM
2 days ago
Account Executive
$39.76 - $63.65 per hour
...have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to...
Hourly pay
Temporary work
Flexible hours
Oracle
Santa Fe, NM
5 days ago
Account Manager II- Desk Based Sales
$50.61k - $67.47k
...applications quickly, securely, and effortlessly. As an Account Manager II, Desk Based, you will drive new customer acquisition and... ...Using consultative, outcome-driven sales techniques and digital engagement strategies, you will identify customer needs, develop...
Temporary work
Remote work
Work from home
Lumen Inc
Santa Fe, NM
4 days ago
Account Executive - Mid Market
$26.97 - $45.29 per hour
...people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to...
Hourly pay
Temporary work
Flexible hours
Oracle
Santa Fe, NM
4 days ago
Senior Manager, Communications
$132k - $155k
...change in healthcare. Role Summary: The Senior Communications Manager will have primary responsibility for the development and execution of strategic communications plans to support employee engagement and advance Datavant’s reputation as an employer of choice across...
Work at office
Datavant
Santa Fe, NM
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Engagement Manager. Be the first to apply!