Technical Service Specialist

Technical Service Specialist

Posting Start Date: 8/28/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

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Job Description:

Job Overview

TE Connectivity's technical support team manages many aspects sustaining of a product line for the Energy Americas commercial team, from presales technical support to creating new products and all associated documentation. The team works closely with product management, sales, customer care, and manufacturing. They are responsible for overall product support to sustain the product lines in order to help meet sales and profit targets of the business

Job Requirements

As a Technical Service Specialist, a typical day may include:

• Provide technical and commercial support to internal (sales, product management, production, and engineering) and external customers.

• Interpret customers' specifications to select or create the correct TE product for their application and provide technical product support.

• Definition and systemization of customer's specific top-level products.

• Develop specification and sales support materials including but not limited to installation instructions, data sheets, cross references, etc.

• Coordinate prototypes for testing with engineering and provide technical assistance to design feasibility and make recommendations for necessary changes.

• Create Installation instructions and manage part number creation in TE systems.

• Provide support on Value Engineering (VAVE) projects to drive profitability of the portfolio.

• Collaborate with product managers regularly to support growth

What your background should look like

• Mechanical/Electrical Associate Degree, or in related technical field, or, those without degree but with work experience providing technical support in an energy/power-related field, will be considered

• Experience in product management, technical support, manufacturing engineering, application engineering, field service, and/or technical sales preferred

• Hands-on mechanical aptitude skills are a plus

• Bilingual English/Spanish is a plus

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). (

COMPENSATION

• Competitive base salary commensurate with experience: $82,000 - 102,500 (subject to change dependent on physical location)

• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.

• Total Compensation = Base Salary + Incentive(s) + Benefits

BENEFITS

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD

TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Job Locations:

#, North Carolina _

United States

Posting City: Fuquay-Varina

Job Country: United States

Travel Required: Less than 10%

Requisition ID: 157773

Workplace Type: Hybrid

External Careers Page: Engineering & Technology

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.