Bell/Valet Captain

Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more Paid time off eligibility for those working 32+ hours per week A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives What You’ll Do Serve as the first impression of The Global Ambassador Ensure guests have a memorable experience by answering questions, escorting luggage to guest rooms, and parking/retrieving vehicles Note existing vehicle damage and make notes accordingly on key tags Drive vehicles in a safe and efficient manner Knowledge of hotel amenities and guest offerings Explain parking procedure and fees accurately to guests Supervision of other bell/valet attendants Train employees and enforce hotel policies and procedures Opportunity for connecting with guests to provide hotel and local recommendations A true desire to satisfy the needs of others in a fast-paced environment Continuous training/personal development, especially relating to professional hospitality, technical skills, and proactive approaches to solve guest or hotel concerns. Work to help all teammates to complete the required activities which will ensure guest satisfaction High level of organization to uphold valet procedures of issuing and returning guest keys during check in, check out, and day use for members or other restaurant guests Qualifications 2-3+ years valet experience required, luxury hotel preferred Supervisory experience in hospitality preferred Valid driver's license and clean driving record Responsible and safety-focused Ability to work flexible shifts including weekends, nights and holidays Professional demeanor and uniform Physical stamina to lift moderate amounts of weight and walk distances to parking areas Physical ability to drive vehicles and lift luggage The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. #J-18808-Ljbffr Global Ambassador Hotel