Supervisor of Consumer Loan Underwriting

Description

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.


SUMMARY:

The Supervisor Direct Lending is responsible for assisting the Manager in leading a group of individuals whose focus is on underwriting consumer loans to achieve organizational goals, drive revenue and achieve operational excellence. Plays a vital role in optimizing team performance to enhance the member experience by planning, organizing, monitoring, and supporting the daily activities within the Direct and Indirect Lending team. Coaches team members on lending updates based on underwriting and delinquency trends as needed.


QUALIFICATIONS & EDUCATION:

• Bachelor's degree or eight years directly related experience required
• Minimum four years' experience in consumer lending required
• Minimum two years' experience in credit review and consumer loan underwriting required
• Knowledge and understanding of lending fundamentals, products and procedures required
• Excellent analytical and mathematical skills
• Demonstrated interpersonal skills
• Banking Products | Credit Analysis | Inquiry Research/Response | Loan Processing | Loan Underwriting | Risk Assessment | Workflow Optimization | Workforce Planning | Lending Regulatory Compliance | Loan Authorization | Loan Review | Banking Software | Loan Software | Underwriting & Rating Software

JOB DUTIES:

• Assist in establishing and tracking departmental and individual goals for staff that are consistent with the Credit Union's strategic plan and annual objectives
• Supervises Loan Officers and resolves escalated member/team issues
• Coach staff to cross-sell and track achievement against referral goals, provide training on opportunity recognition techniques
• Guide the Loan Officers in underwriting of consumer loan applications and identifying leads and opportunities for other Teachers products to deepen the member relationship
• Support timely communication of loan decisions and other lending opportunities to the branch representatives assisting the applicants and discuss loan denials with applicants
• Perform monthly, quarterly and annual production reports
• Participate in lending systems UAT programs
• Test new LOS functionality and report defects uncovered
• Make recommendations on policy and procedure changes based on observation and specific scenarios in the lending environment
• Review and recommend product enhancements to maintain a competitive landscape and work with program management on product roll out
• Comply with Teachers policies, procedures, guidelines and related laws/regulations, and ensure that staff comply
• Perform other duties as needed upon request by immediate supervisor
• Perform all duties inherent in the role of a supervisor

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

• This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives.
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $84,300 to $101,133 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit

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