Operations Associate - San Jose
Blueground
Blueground Field Operations Associate
At Blueground, we believe that when your base is reliable, the world opens up. That's why we're building the world's leading platform for living.
Every year, 350 million people move between citiesyet today's housing options haven't caught up with the needs of this modern, mobile generation. Blueground was built to change that.
With 40,000+ homes across the globe, available for stays from a few days to a year or more, we're just getting started. We're on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.
Our culture is grounded in five principles:
- Guests First Every decision starts with their experience.
- Move Fast We value speed, momentum, and action.
- Dive In The magic is always in the details, and we go deep.
- Embrace Change Change isn't a disruption; it's how we grow.
- Keep It Honest Transparency accelerates progressand strengthens relationships.
If you're ready to do the best work of your life and help reshape how the world lives, we'd love to meet you.
We're looking for a detail-oriented Field Operations Associate to join our San Jose CA team. In this hands-on role, you'll be the heartbeat of our operationsprepping properties, solving in-field issues, and ensuring our apartments are always guest-ready.
From conducting move-in inspections to troubleshooting WiFi or assembling furniture, you'll be instrumental in maintaining Blueground's high standards and delivering a seamless experience for every guest.
What you will focus on:
- Installation of furniture, lights, home appliances, wall mounting of mirror, artwork as required based on furnishing standards
- Conduct repairs as needed, (carpentry, handyman tasks, light painting tasks).
- Troubleshoot & repair where possible. Where applicable, arrange a repair with a specialist appliance engineer.
- Conduct inspections and provide a snag list for the apartments.
- Liaise with contractors on maintenance tasks (appliances, plumbing, electrical work, etc) that are specialized if needed, hand over, communication, and follow up checks
- Assist guests with maintenance/technical issues (electrical, plumbing, carpentry related to their stay at the property in order to support a positive guest experience
- Assist in delivering missing items to clients, such as glassware, lighting, small appliances, etc
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