Office Administrator

Office Administrator – Support Operations

Company: Reliable Roofing

Salary/Pay Rate: $35 - $45/hour depending on experience

Location: Lake Zurich, IL 60047 (In person)

Job/Employment Type: Full Time

Schedule: 8 hour shift, Monday - Friday (Flex hours or creative schedule available)

Mandatory Licences & Certifications: None Required

The Opportunity

You will serve as a vital operational anchor, managing essential personnel records and financial workflows to keep field and office teams aligned. This role allows you to work in a friendly, low-stress environment where your strong customer service orientation directly supports the company owner. You will have the autonomy to balance administrative duties while fostering a supportive workplace culture.

How You Will Make an Impact

• Coordinate and submit accurate weekly payroll data to our payroll service providers on time.
• Manage the complete employee onboarding pipeline and maintain all up-to-date personnel files.
• Execute financial administration by entering QuickBooks items, vendor bills, and customer payments safely.
• Prepare accurate project proposals and customer invoices to maintain healthy company cash flows.
• Notarize official construction documentation including progress payment applications and project files.
• Answer incoming phone calls and regularly communicate with existing and potential customers professionally.
• Create accurate service orders and schedule timely field appointments for our service technicians.

Required Qualifications & Experience

• Minimum of 1 year of professional administrative experience in an office environment.
• High proficiency in using QuickBooks Online, Microsoft Office, and general business software.
• Excellent phone etiquette, strong organizational skills, and strict attention to structural detail.
• Complete professional fluency in written and spoken English.
• Strong ability to reliably commute or relocate to Lake Zurich, IL 60047 prior to starting.
• Accounts Receivable, Account payable, and Payroll experience required.

Preferred Qualifications & Experience

• Prior administrative or payroll experience working specifically within a construction company office.
• Professional bilingual fluency in both English and Spanish.
• Active Notary Public certification or willingness to obtain one quickly.

Compensation & Benefits

• Competitive hourly wages scaled strictly to your individual experience.
• Comprehensive health insurance coverage plans.
• 401(k) retirement savings plan options.
• Flexible scheduling and creative hour arrangements for the right candidate.
• Paid time off allocations for personal and vacation use.

About Us

Reliable Roofing is a premier provider of commercial and industrial exterior solutions. We are a growing organization dedicated to professional growth, personal accountability, and maintaining a supportive culture for our employees.

Reliable Roofing is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.