HVAC Service Technician

Job Description

Job Description

Job Description:

**Who we are

**

**Detmer & Sons **is now an Ace Hardware Company! Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

**What You’ll Do

**

• Provide an exceptional experience through efficient and accurate service and effective communication

• Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, geothermal, ductless and more

• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment

• Maintain required truck inventory necessary to complete all flat-rate repairs

• Educate and inform customers of improvements to the comfort, air & water quality, efficiency, or safety of their homes

• Assist in the development of junior service technicians

• Follow all AHHS systems and administrative details as they relate to the service department

• Utilize Service Titan platform

**What you need to succeed:

**

• 3+ years of HVAC service experience preferred

• EPA Universal Certification

• Strong knowledge of HVAC industry best practices and building codes

• Proficient in all aspects of HVAC function

• Must have valid driver’s license