F&B Supervisor

Job Description

Job Description

Loews New Orleans Hotel offers careers in the city's Warehouse District, where culture, comfort and hospitality come together. Team members help create upscale guest experiences in a prime location near the energy, charm and character of the Big Easy.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, retirement benefits
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks and more
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Complimentary parking
• Benefits are subject to eligibility and may vary by position

Job Specifics

• Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
• Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
• Supervise service of guests, being watchful of signals from guests in need of service
• Assist Team Leader to establish and monitor side work duty completion.
• Maintain bank to SOP, keep it balanced and secure at all times.
• Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage
• Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist Team Leader in conducting menu classes and taste panels
• Assist Team Leader in conducting month end inventory count and recording.
• Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
• Reports unsafe working conditions
• Ensure proper handling of guest checks and cash transactions
• Intercedes and/or fills in for Team Members should need occur
• Proficient in Excel, Word and Power Point
• Excellent organizational skills

Qualifications

• Food & Beverage knowledge required
• Excellent communications skills, written and verbal
• High school diploma
• Strong organizational skills
• Able to make decisions on imperfect information
• Knowledge of Microsoft Office preferred

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.