Inside Sales Representative (ISR)

Inside Sales Representative (ISR) Reports To: President Position Summary The Inside Sales Representative (ISR) is responsible for driving revenue growth through proactive outbound sales activity, lead generation, and account development. This role focuses on building relationships, identifying opportunities, and supporting National Account Managers by expanding pipeline and accelerating deal flow. The ISR is highly activity-driven, with performance measured by outbound call volume, qualified opportunities created, and revenue contribution. Key Responsibilities Outbound Sales & Prospecting Execute daily outbound call campaigns to generate new business opportunities Prospect target accounts, re-engage dormant customers, and follow up on inbound leads Qualify prospects and identify decision-makers, needs, and buying timelines Schedule meetings and hand off qualified opportunities to National Account Managers Pipeline Development Build and maintain a strong pipeline of qualified opportunities Track all activities, notes, and next steps in NetSuite CRM Consistently meet or exceed outbound activity and pipeline creation quotas Account Support Support National Account Managers in managing and growing key accounts Assist with quoting, follow-ups, customer communication & tradeshows Identify upsell and cross-sell opportunities within existing accounts Customer Engagement Deliver an efficient, professional, consultative sales experience Clearly communicate product value propositions and differentiators Handle objections and position solutions effectively Reporting & Metrics Maintain accurate activity tracking and reporting Monitor personal performance against KPIs and adjust approach as needed Performance Metrics (KPIs) Daily/weekly outbound call volume (50–100+ calls/day) Conversations/connection rate Qualified meetings or opportunities set Pipeline value created Revenue influenced or closed (where applicable) CRM data accuracy and activity logging Qualifications 1–3+ years of inside sales, BDR/SDR, or customer-facing experience Strong phone presence and excellent verbal and written communication skills Proven ability to meet or exceed activity-based quotas Experience with CRM systems, sales tools, and Microsoft Suite Self-motivated, disciplined, and goal-oriented High attention to detail with the ability to manage multiple projects at one time Excellent time management and highly organized Ability to travel as needed (up to 25%) Preferred Bachelor’s degree in Business, Marketing, Communications, or related field Equipment rental/supplier industry knowledge Familiarity with construction projects and phases of construction Bilingual Core Competencies Activity Discipline: Consistent execution of outbound call targets Resilience: Comfortable with rejection and high-volume outreach Curiosity: Asks strong discovery questions Organization: Manages pipeline and follow-ups effectively Collaboration: Works closely with National Account Managers Compensation Structure Base salary + commission/bonus structure Business travel reimbursement Health, dental, and vision insurance Paid time off and holidays 401(k) plan (if applicable) ESOP – Be an owner, not just an employee #J-18808-Ljbffr Colorado Psychiatric