Operations Analyst

Job Title: Operations Analyst


Department: PMO


Reports to: Director of PMO / Business Operations Manager
Location: 7151 Columbia Gateway Dr., Suite A, Columbia, MD 21046 (Hybrid)

If being a part of a world-class organization that operates in some of the most advanced technological environments around the world sounds like a dream job, Network Connex might be the right fit for you! You'll be part of a team working together to solve customer problems every day, with compensation and benefits that are an investment in your career, financial future, and overall well-being.

In addition to competitive base pay, Network Connex offers a comprehensive benefits package designed to support your physical, mental, and financial health you can begin participating in our programs on the first of the month following your start date.

Join our Vanguard 401(k) plan, with immediate vesting and a generous company match to help you build long-term financial security. Our team also enjoys 10 paid company holidays, a generous PTO accrual schedule, and access to discounts on useful products and services.

Operations Analyst - Professional Services

Position Summary

The Operations Analyst supports the successful execution of data center, engineering, and infrastructure projects by managing project financials, procurement activities, contract administration, invoicing processes, and operational reporting. This role serves as a key liaison between project management, procurement, finance, operations, and external vendors to ensure projects are accurately established, funded, tracked, and closed in accordance with company procedures.

Essential Duties & Responsibilities

Project Financial Management

• Create, maintain, and update project records, job structures, and cost tracking information.
• Process project change orders, contract modifications, and supplemental funding requests.
• Monitor project costs and ensure expenses are allocated to the appropriate jobs and phases.
• Support project closeout activities and financial reconciliation.

Invoicing & Revenue Administration

• Prepare and process customer invoicing and internal billing transactions.
• Manage invoice interfacing and financial data entry within enterprise systems.
• Review supporting documentation for completeness and accuracy prior to processing.
• Assist with intercompany billing and revenue recognition activities.

Procurement & Purchase Order Management

• Coordinate purchase order creation, tracking, and maintenance.
• Manage procurement requests and collaborate with purchasing teams and vendors.
• Ensure project materials, equipment, and services are properly authorized and procured.
• Track procurement status and support issue resolution related to orders and deliveries.

Contract Administration

• Process Professional Services Agreements (PSAs), subcontract agreements, and project-related contracts.
• Maintain documentation supporting project authorizations, amendments, and approvals.
• Ensure contract information is accurately recorded within operational systems.

Operational Reporting & Coordination

• Facilitate recurring business review meetings and operational status reviews.
• Monitor and report on outstanding purchase orders, project status updates, and operational action items.
• Prepare and maintain spreadsheets, reports, and project-support documentation.

Cross-Functional Support

• Serve as a primary point of coordination between Operations, Project Management, Procurement, Finance, and Vendors.
• Resolve project administration issues involving job numbers, purchase orders, invoices, contracts, and cost allocations.
• Support continuous improvement of operational and financial processes.

Required Skills & Competencies

• Project Financial Management
• Purchase Order Administration
• Procurement Coordination
• Contract Administration
• Invoice Processing
• Budget & Cost Tracking
• Vendor Management
• Data Analysis & Reporting
• Business Process Improvement
• Cross-Functional Collaboration
• ERP Systems (NetSuite, Vista or similar)
• Advanced Microsoft Excel
• Organizational and Time Management Skills
• Strong Written and Verbal Communication
• Problem Solving and Analytical Thinking

Preferred Background

• Experience supporting construction, telecommunications, engineering, infrastructure, or data center projects.
• Experience with project accounting, job costing, procurement, and contract management.
• Familiarity with ERP and project management systems.

EEOC-Minority/Female/Disability/Veteran

Network Connex believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.