Visual Information Specialist (Graphic Artist)

Summary This position is located in the Non‑appropriated Fund (NAF) Fleet Readiness (N94) Regional Marketing Department. Working under the general supervision of the Supervisory Advertising & Marketing Specialist, incumbent designs advertising creatives for a fast‑paced, comprehensive graphics program that produces print and digital materials required to promote facilities, programs and events. Major Duties and Responsibilities Designs and produces finished graphic products to promote all aspects of FFR operations, activities, events, and facilities from verbal or written communications, or sketches. Develops and implements creative designs for production using PC platforms and the most current version of graphic arts software (Adobe Creative Suite, including Photoshop, InDesign, Illustrator) and hardware (scanners, large and small format printers, and networking systems and server). Employs state‑of‑the‑art graphic and photo manipulation programs. Communicates regularly with subject‑matter experts to create conceptual products and ensures that draft work receives the requestor's approval, deadlines are met, and the organization's goals are accomplished. A basic understanding of the FFR organization's mission and the purpose of various program activities is necessary, which may require occasional visits to region/field locations and attendance at events/meetings. Designs and prepares a wide variety of general and technical illustrations, photos and/or vector graphics by all methods, using multi‑media and the latest graphic arts software. Responsible for print pre‑production. Determines and communicates technical requirements and deadlines, and serves as a customer service liaison throughout the life of assigned projects. Ensures all administrative tasks are completed, including job tracking, recording billable hours (as required), equipment maintenance, software updates, etc. Ensures 90% of projects are completed within the specified deadline, managing projects and workload to ensure all projects are completed in a timely fashion. Coordinates with press operator, webmaster and others within the department to complete tasks. Follows departmental standard operating instructions and customer service standards. Effectively responds to customers' concerns and/or complaints. Complaints not resolved by incumbent will be referred to immediate supervisor. Exercises tact, diplomacy and courtesy when serving and assisting customers, expressing prompt and friendly service. Performs other related duties as assigned. Requirements Must pass all applicable records and background check. Must successfully pass the E‑Verify employment verification check. Any discrepancies must be resolved as a condition of employment. Starting May 7 2025, non‑affiliated individuals requesting access will need a REAL ID‑compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.) Qualifications Knowledge of graphic design principles, visual methods, and materials, including a wide range of communication and illustration concepts, principles and practices needed to plan, design, and produce a variety of complex visual requirements. Ability to use sophisticated, state‑of‑the‑art graphic and multimedia design technology (equipment and software) to produce the highest quality print, website animations and multimedia products, and meet production requirements. Knowledge of complex design software including Adobe Creative Suite (InDesign, Illustrator, Photoshop). Knowledge of Microsoft Office software including Word, Outlook, and Excel. Knowledge of grammar, spelling, standard graphics style. Ability to conceptualize and recommend advertising methods from written and verbal instructions. Basic understanding of math, accounting and routine office procedures. Proven ability to work in high‑volume graphics operations to establish priorities and meet deadlines. Effective in working as a team member with flexibility to work in different positions within the department. Ability to communicate effectively with others. Ability to follow written and verbal instructions. Education A bachelor's degree from an accredited university in graphic art or other related field is preferred. May be substituted by the equivalent combination of directly related education, training and three years recent experience that demonstrates skill in computer graphic applications. Additional Information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug‑Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Non‑U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identity Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents one (1) from List B and one (1) from List C is required. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. #J-18808-Ljbffr Navy Region Mid-Atlantic Fleet and Family Readiness (FFR)