Tree Service Manager

Job Description

Job Description

Tree Division Manager is responsible for overseeing all aspects of tree care operations, ensuring that work is completed safely, efficiently, and in compliance with contractual and regulatory requirements.

Core Responsibilities

1. Supervision and Coordination

• Direct and coordinate crews
• Assign tasks, monitor progress, and ensure work meets quality standards.
• Schedule work according to weather conditions, equipment availability, and seasonal limitations.

2. Operational Planning

• Review service contracts to determine labor, equipment, and material needs
• Prepare service estimates based on job site appraisals, labor hours, materials, and machine requirements
• Develop and implement preventive maintenance programs for equipment and tree health

3. Safety and Compliance

• Enforce safety protocols and ensure all crew members use proper gear PPE’s.
• Investigate customer concerns and spot-check completed work for quality and compliance.
• Ensure adherence to environmental regulations, insurance requirements, and company policies

4. Technical Oversight

• Oversee tree removal, pruning, stump grinding, and other arboricultural services
• Recommend procedural or formula changes to improve service quality

5. Customer and Business Management

• Respond to customer inquiries about methods, materials, and pricing .
• Maintain records of services, labor costs, and personnel issues such as absenteeism
• Build and maintain positive relationships with clients and subcontractors

Key Skills and Attributes

• Must read, write and speak in English clearly and effectively. Bilingual in Spanish a plus
• Strong leadership and communication skills
• Ability to work in varied and sometimes extreme weather conditions
• Knowledge of arboriculture, equipment operation, and safety standards
• Problem-solving skills for on-site challenges and emergency situations

In summary: A Tree Service Manager ensures that tree care services are delivered safely, on time, and to the highest standard, while managing resources, budgets, and customer expectations This role is both hands-on and strategic , requiring technical know-how and strong management abilities.