Kitchen Manager

Kitchen Director

Working at a Chick-fil-A restaurant is more than a job it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

The Kitchen Director role is the organizational leader who sustainably grows the health of the local brand and restaurant with a focus on the Back of House Team.

Key Job Responsibilities:

• Embodies restaurant and company mission and vision
• Creates long-term organizational goals for growth with DOO
• Communicates mission, vision and goals to organization and team
• Assesses food safety and quality regularly and creates & owns systems and processes that support improvement.
• Maintains equipment & supply ordering
• Regularly explores pathways updates & ensures team is aligned
• Plans long-term employee development and team growth
• Builds intentional relationships encouraging two-way dialogue
• Motivates team to achieve departmental goals
• Completes interviews for department
• Coaches Managers primarily to coach and develop Supervisors
• Conducts weekly Manager meetings or 1-on-1's
• Conducts leadership development as needed to grow talent pipeline
• Facilitates and innovates organizational training and development plans for continuous improvement and growth
• Analyzes monthly business trends (FCR, IPO, Food Cost, Labor Cost, Data)
• Analyzes and utilizes customer metrics (CEM, Servicepoint)
• Analyzes daily and weekly data (Hotschedules, Cares)
• Analyzes monthly data (Food Cost, Labor Cost, Budgets)
• Analyzes quarterly and weekly business trends
• Tracks waste
• Creates long-term plans to drive results
• Creates long-term plans to achieve organizational goals
• Creates and stewards focused space to accomplish projects and operations work
• Leads and champions organizational change and innovation
• Creates streamline systems for LEAN efficiency
• Coordinates projects for implementing systems with team
• Other duties as assigned

Essential Functions:

• Fluent English
• Ability to stand for long periods of time
• Ability to lift 30+ lbs regularly
• Serv-safe Certified

Work schedule:

• Day shift
• Night shift
• Monday to Friday
• Weekend availability

Supplemental pay:

• Bonus pay

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching