Customer Service and Sales Agent

Job Description

Job Description

The Customer Service and Sales Agent at Cedar Gill is responsible for meeting directly with small to medium-sized businesses to introduce and support our business solutions. This role blends consultative sales, account support, and relationship management, helping business owners improve operations through our services.

Schedule:
Monday through Friday, standard business hours

RESPONSIBILITIES

• Meet face-to-face with small and mid-sized business owners in assigned territories
• Present our business services clearly and professionally
• Understand client goals and recommend tailored our solutions
• Build and maintain long-term client relationships
• Support onboarding and answer service-related questions
• Assist with promotional campaigns, product rollouts, and new service launches
• Maintain accurate client records and documentation
• Collaborate with leadership on territory growth and account strategy

QUALIFICATIONS

• Bachelor’s degree preferred, high school diploma required
• One to three years of experience in sales, customer service, or business development
• Comfortable meeting with business owners and decision makers
• Able to learn new products and services quickly

NECESSARY SKILLS

• Professional communication and presentation skills
• Relationship-building and consultative selling
• Organization and time management
• Problem-solving and client support

PREFERRED SKILLS

• B2B sales or account management experience
• Closing and upselling skills
• Ability to identify business needs and growth opportunities
• Basic understanding of marketing or business operations

ABOUT CEDAR GILL

Cedar Gill is a fast-paced client services firm focused on helping businesses grow through strategic partnerships and modern solutions. Our team is collaborative, driven, and supportive, with a professional work environment and regular opportunities to connect outside the office. We value growth, accountability, and long-term success for both our clients and our team.

We found our footing here in Milwaukee because our city holds the same values as we do. We stress the importance of community, being a family-oriented company, and being able to have open communication where you can talk openly and have your voice heard.

We partnered up with some major brands to help them build their client base here in Milwaukee in early 2023. We have goals of expansion into other major markets by the end of the year as well.

Our history is just getting started...

Company Description

We found our footing here in Milwaukee because our city holds the same values as we do. We stress the importance of community, being a family-oriented company, and being able to have open communication where you can talk openly and have your voice heard. \r\n\r\nWe partnered up with some major brands to help them build their client base here in Milwaukee in early 2023. We have goals of expansion into other major markets by the end of the year as well. \r\n\r\nOur history is just getting started...