Manager, Business Development

Job Description

Job Description

About Us

At Leap, we're on a mission to transform the home improvement industry - and we want you to be part of that journey. We're proud to be recognized on the Inc. 5000 and Inc. Regionals lists for 5+ consecutive years, reflecting sustained growth driven by innovation, strong execution, and an incredible team. We build technology that helps contractors work smarter, scale faster, and deliver better experiences to their customers.

When you join Leap, you'll work alongside curious minds, bold innovators, and thoughtful risk-takers who care deeply about doing great work - and doing it together. Our culture is transparent, supportive, and grounded in approachable leadership. We actively listen to our employees through semi-annual engagement surveys, maintain a strong eNPS score, and consistently act on feedback to improve what's working and where we can do better. We believe great work happens when people are supported outside of work, which is why we offer comprehensive benefits and wellness resources for you and your family.

Take the Leap today and help shape what's next.

THE OPPORTUNITY

As Manager, Business Development, you'll lead the day-to-day coaching, performance, and 
development of Leap's BDR team. You'll drive excellence across inbound and outbound 
motions, keeping pipeline creation consistent, lead response times fast, and meeting quality 
high. You'll execute against the sales strategy already in place, sharpen the team's workflows, 
and grow BDRs into strong sales professionals, all while partnering closely with Sales 
Leadership, Marketing, and RevOps to keep everyone aligned. This role reports directly to the 
VP of Sales.

RESPONSIBILITIES

• Lead and manage the day-to-day performance of the BDR team across inbound and 
outbound sales efforts, driving consistent achievement of individual and team 
pipeline and quota goals. 
• Provide active, hands-on leadership during required onsite days, maintaining regular 
visibility and accessibility to the team and providing real-time coaching, direction, 
and support throughout the workday. 
• Coach, train, and develop BDRs through ongoing observation, call coaching, real-time 
feedback, regular 1:1s, performance reviews, skills training, and individualized 
development plans. 
• Monitor daily activity, lead response times, conversion rates, meeting quality, and 
pipeline contribution to identify trends, address performance gaps, and improve 
results. 
• Oversee inbound lead management and outbound prospecting activities, including 
phone, email, and multi-channel outreach, ensuring timely and effective execution. 
• Establish and maintain a high-accountability sales environment, reinforcing
performance expectations, sales processes, playbooks, messaging, and standards of 
execution. 
• Maintain consistent management availability and appropriate team coverage during 
established business hours, promptly addressing BDR questions, coaching needs, 
performance concerns, and escalations. 
• Lead team meetings, huddles, coaching sessions, and other management activities, 
including in-person leadership activities on designated onsite days. 
• Partner closely with Sales Leadership, Marketing, and RevOps on lead quality, territory 
management, sales strategy execution, tools, reporting, and continuous process 
improvement. 
• Recruit, onboard, ramp, and retain high-performing BDRs while supporting their 
ongoing professional development and career progression.

QUALIFICATIONS

• Minimum of an Associate's Degree highly preferred.
• 3+ years of experience in Business Development or Sales Development.
• 2+ years of experience managing or leading BDR/SDR teams.
• Proven success supporting both inbound and outbound sales motions.
• Experience with outbound phone and email campaign execution.
• Hands-on experience with CRM systems and sales tools (Salesforce and Gong 
preferred).
• Experience using power dialers and/or predictive dialers.
• Strong understanding of short and long sales cycles.
• Excellent verbal and written communication skills.
• Strong problem-solving skills with a data-driven mindset.
• Ability to thrive in a fast-paced, ever-changing environment

Hiring Locations: Must be based in or near the Baltimore or Columbia, MD markets. This is a 
hybrid position. 3 days in office in Columbia, MD (Tuesday, Wednesday & Thursdays) and 2
days working remotely. Regular onsite attendance on required office days is an essential 
function of this position due to the Manager's responsibility for the day-to-day supervision, 
coaching, development, performance management, and leadership of the BDR team.

Leap may modify work location expectations from time to time based on business needs. 
Employees will be provided with reasonable notice of any such changes.

Compensation will be determined based on experience, skills, and qualifications.

 

Pay Range

$165,000—$170,000 USD

Benefits

We believe in supporting our employees holistically - your health, financial well-being, time to recharge, and overall happiness matter to us. Here's what you can look forward to:

• Affordable Health & Wellness Coverage – comprehensive and competitive benefits package, starting the first of the month following your hire date.
• Invest in Your Future – 401(k) company match to help you build financial security.
• Time to Recharge – We believe time to rest and recharge matters. Leap offers a Flexible Time Off (FTO) policy, 10 paid sick days, and 8 paid company holidays.
• Comprehensive Employee Assistance Program (EAP)– resources to support your mental health, financial well-being, and everyday challenges.
• Exclusive Discounts with LifeMart (via ADP)– save on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more!
• MoveSpring Wellness App – stay active and engaged with company step challenges, workout content, meditation tools, and wellness blogs for a healthier you!
• Culture & Team-Building Activities – we love to connect, celebrate, and grow together through team events, fun challenges, and company traditions like our Annual Summit!

Join us and experience a company that truly invests in  YOU !

Leap is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business needs.

Leap, LLC collects personal information from job applicants as part of our recruiting and hiring process. This information is collected directly from you and from third parties such as background check providers and professional references. It is shared only with Greenhouse Software Inc. (our recruiting platform) and others as required by law. We do not sell your personal information. 

The categories of information we collect, and the purposes for which we use them, include: 

• Identifiers (name, email, phone, address) — to contact you and manage your application 

• Professional   information (resume, work history, skills, references) — to evaluate your qualifications 

• Education   information (degrees, certifications) — to verify credentials required for the role 

• Background   check   data (criminal history, employment verification) — to complete pre-employment screening as permitted by law 

• Voluntary   demographic   information (EEO data) — for legally required reporting only; not used in hiring decisions