Customer Service Specialist

Customer Service RepresentativeDo you dream of a job that's both meaningful and helps people grow? 206 Tours, a leading Catholic pilgrimage tour operator since 1985, is seeking a passionate Customer Service Representative to join our team!In this entry-level role, you'll:Become a Pilgrimage Expert: Learn about our inspiring destinations and the benefits of traveling with 206 Tours. You'll guide clients through our offerings and make their pilgrimage dreams a reality.Provide Exceptional Service: Answer phone calls, emails, and online chats, ensuring clients receive prompt and accurate information.Master the Journey: Become a whiz at processing reservations, updating clients on changes, and managing special requests.Be Part of the Family: Collaborate with our team to ensure exceptional customer satisfaction.Thrive in a Dynamic Environment: Work a flexible schedule that may include occasional overtime.We're looking for someone who:Loves Learning: No prior experience is required, but a willingness to learn and grow is essential.Tech-Savvy: Strong computer skills are a plus!Team Player: You thrive in a collaborative environment.Client Champion: Providing excellent customer care is your passion.Great Communicator: You communicate clearly and efficiently, seeing tasks through to completion.Detail-Oriented: Accuracy and a keen eye are your strengths.Problem Solver: You can handle challenges with a smile and a resilient attitude. (Spanish is a bonus!)Benefits (Full-Time Only):Paid time off (Holidays, Vacation & Sick Time)Retirement Savings with Company MatchMedical & Dental InsuranceTravel DiscountsOn-the-Job TrainingReady to embark on this exciting journey? Apply today! 206 Tours