Customer Service Specialist

Responsive RecruiterBenefits: License Reimbursement, Bonus based on performance, Competitive salary, Flexible schedule, Health insurance, Opportunity for advancement, Paid time off, Training & developmentAbout Our Agency: Our agency is built around a young, tight-knit team that feels more like family. We believe in working hard together while also enjoying outside-of-the-office team-building events that keep us connected. As a top 5 financial services agency and top 10 overall production agency in our territory, we're proud of our consistent track record of success. Our agent is deeply committed to mentorship, providing guidance that helps team members grow in their careers—many have gone on to open their own successful agencies. With quarterly promotions, high annual bonus potential, access to external leadership and development training, and an in-house business and development coach, we provide the tools and support needed to thrive. You'll also benefit from proven sales and customer service processes paired with hands-on training. If you're looking for a place where you can learn, grow, and achieve your career goals in a supportive, winning environment, this could be the right fit for you.Role DescriptionAs a Customer Service Representative - State Farm Agent Team Member with Andrew Baudino - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.ResponsibilitiesAnswer customer inquiries and provide policy information.Assist customers with policy changes and updates.Process insurance claims and follow up with customers.Maintain accurate records of customer interactions.QualificationsCommunication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.Compensation: $45,000.00 - $55,000.00 per yearReady to Launch Your Career?This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Andrew Baudino - State Farm Agent!About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.Our office is located in Antioch, TN.Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.We currently have 3 team members at our agency.Apply Now and Let Us Put You on the Path to SuccessState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Andrew Baudino - State Farm Agent