User Profile Management Systems Administrator - TS/SCI with Polygraph

USER PROFILE MANAGEMENT SYSTEMS ADMINISTRATOR

Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise—directly contributing to a mission that protects our nation every day. Key Responsibilities Administer, operate, and maintain enterprise user profile management platforms, ensuring stable, consistent, and secure user profile delivery across physical and virtual endpoints Monitor system health, logon times, storage usage, replication, and overall profile performance, resolving issues that impact user productivity and system responsiveness Support profile migrations, transfers, and updates across networks, domains, and environments, ensuring data integrity and alignment with approved configuration standards Troubleshoot complex profile‑related issues including corruption, sync failures, policy conflicts, authentication dependencies, and domain placement errors Implement configuration updates, version changes, architecture optimizations, and operational modifications to sustain resilient, compliant profile environments Maintain accurate documentation, SOPs, and configuration artifacts supporting change management, troubleshooting, and operational sustainment Collaborate with endpoint, VDI, storage, authentication, and cybersecurity teams to maintain profile health, integrate new capabilities, and improve end‑user experience Apply security updates, software patches, and configuration fixes to profile management systems, ensuring compliance with enterprise security baselines and hardening requirements Identify and remediate noncompliant profile management components by reviewing vulnerability and compliance reports, resolving patching exceptions, and validating corrective actions across environments Qualifications 4+ years of related experience Active TS/SCI clearance with a favorable Polygraph DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE) Microsoft 365 Certified: Endpoint Administrator Associate (40+ hrs) Hands‑on experience administering enterprise endpoint management platforms (e.g., MECM/Intune) across multinetwork environments Strong proficiency in OS deployment, task sequencing, imaging, driver management, application packaging, and automation Experience with secure configuration, endpoint hardening, encryption, and compliance enforcement Familiarity with patch management, vulnerability remediation, and endpoint compliance auditing Ability to diagnose and resolve complex endpoint, authentication, profile, and configuration issues Strong documentation, communication, and cross‑team collaboration skills US citizenship required Additional Qualification Levels User Profile Management Systems Administrator Senior – Requires a Bachelor’s degree in an IT‑related field or 8+ years of relevant IT experience in lieu of a degree User Profile Management Systems Administrator Principal – Requires a Bachelor’s degree in an IT‑related field or 10+ years of relevant IT experience in lieu of a degree Skills Policy Enforcement Profile Management User Environment Management (UEM) Virtual Desktop Infrastructure (VDI) Location & Working Conditions Work Location: USA MD Annapolis Junction Additional Work Locations: USA CO Colorado Springs, USA DC Washington, USA FL MacDill AFB, USA VA Springfield Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Compensation The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary. Benefits Our benefits package for US-based employees includes medical, dental, and vision plan options; a 401(k) plan with company match; paid time off; flexible work weeks; disability benefits; life insurance; and other insurance offerings. Equal Opportunity Employer Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans #J-18808-Ljbffr General Dynamics Information Technology