Ticket Office Event Staff - Richmond Raceway

Richmond Raceway

Founded in 1946, Richmond Raceway is America's Premier Short Track. The venue annually hosts two NASCAR race weekends, featuring the NASCAR Cup Series and either NASCAR Xfinity Series or NASCAR Camping World Truck Series, as well as a Whelan Modified Series race on the iconic -mile D-shaped oval. Richmond Raceway is a regional leader for events including sports, live music, and consumer trade shows. The Richmond Raceway Complex's 1,100 plus acre multipurpose facility hosts more than 200 live events over 280 event days annually, including concerts with top national recording artists at Virginia Credit Union LIVE!, the region's only covered amphitheater.

Richmond Raceway is hiring for Ticket Office Event Staff. This position will provide customer service, product upsell, and order processing via telephone, mail, and walk-ups. This is a part-time seasonal position.

Essential Duties and Responsibilities

• Selling parking passes to all walk-up customers.
• Process credit card payments.
• Serve as a staff member working in a ticket booth.
• Develop a working knowledge of track pricing, policies, procedures, and general event information. As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.
• Direct vehicle traffic flow to proper areas.
• Assist guests with questions regarding directions, information about the facility, and parking assistance.
• Handle will-call requests at the ticket office.

Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 1-2 years' event staffing or ticket sales experience preferred.

Other Skills, Abilities, and/or Qualifications: Minimum 18 years of age. Ability to work outdoors in changing weather conditions for extended periods. Attention to detail and ability to provide a high level of customer service is required. Comfortable working in a fast-paced, high-energy environment. Flexible schedule during the event. Reliable transportation to and from the track location.