Receptionist

Job Description

Job Description

Job Title: Receptionist Job Description

As a Receptionist, you will serve as the first point of contact for patients both over the phone and in person. You will be responsible for answering multi-line phones, transferring calls to the appropriate parties, and handling an average of 40 incoming calls daily. Additionally, you will make outbound calls to schedule follow-up appointments and manage scheduling using EPIC. Routine clerical duties such as scanning and filing are also part of the role.

• Serve as the first point of contact for patients in person and over the phone.
• Answer multi-line phones and transfer calls to appropriate parties.
• Handle an average of 40 incoming calls per day.
• Make outbound calls to schedule follow-up appointments.
• Schedule appointments using EPIC software.
• Utilize Outlook and Word on a daily basis.
• Assist with routine clerical duties, including scanning and filing.

• Customer service experience.
• Friendly and welcoming demeanor.
• Ability to navigate and learn new computer systems easily.

• Receptionist or administrative experience is nice to have.
• Medical experience is a plus.

You will be stationed at the front receptionist office of a kidney specialist office behind a glass partition. You will work alongside another receptionist and be part of a team that rotates between locations. The work schedule is Monday through Friday, with hours from 8 AM to 5 PM. This role offers potential for advancement into positions such as intake coordinator or billing, and is a great opportunity for those looking to transition from retail or food service.

This is a Contract position based out of SALEM, OR.

The pay range for this position is $16.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in SALEM,OR.

This position is anticipated to close on Sep 18, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.