Resident Care Coordinator (RCC)

Job Description

Job Description

SUMMARY: To assist the Administrators with oversight of operations of the RCF/Memory Care living residences. This position reports directly to Administrator. Will be responsible for staff training, scheduling, managing time off requests, processing of payroll, employee orientation, and care coordination. This position will communicate with outside entities and participate in QA activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES Will be knowledgeable of Sweet Bye N Bye policies and procedures, will act as a resource and liaison between facility staff, and outside agencies. Primary role in management of new employee orientation, preceptor assignments, and mandatory education (ie CPR, Food handlers, First Aid, CEU?s) Audit staff performance, and skills evaluation. Coordinate employee enrollment in CRIMS, company benefits after successful orientation periods, and satisfying policy requirements for benefits. Primary role in working collaboratively with administrators to manage, payroll calculation, and manage labor hours in a fiscally sound manner. Provides payroll reports to the Administrators weekly. Oversee and assist home health, hospice, and ancillary care providers. Communicate their visit info to Nurse and Admin and ensure necessary documentation of their visit. Will be knowledgeable in the use of the phone systems, routing calls, nurse call system, and use of printer and fax lines. Performs MAR audits as recommended by Admin/RN. Monitors Med room to assure cleanliness. Communicates directly with physician offices, pharmacies, home health agencies, and hospice agencies as needed to provide for the needs of the residents. Maintain current talk lists for caregivers and updates timely as ADL changes occur. Assists administrator with Service Plan updates. Participates in quarterly service plan care conferences. Purchases supplies and durable medical equipment for use as directed. Provides input into the evaluation process of the administrators to VP. May act as Administrator on call or as needed. SUPERVISORY RESPONSIBILITIES Manages the orientation and training of new employees. Provides input into the performance evaluation of employees, and to the administrator. May participate in the collection of QA data, and in this role, provide supervisory direction for the performance of QA project compliance. Manages employee schedules, and time off requests. Will authorize or deny requests.