Sr. Technical Product Analyst/ BSA (Heavy documentation & App Discovery)

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Technical Product Analyst/ BSA (Heavy documentation & App Discovery) for a contract assignment with one of our premier Financial Services clients in New York, NY .



Responsibilities :

• Support Product Owners and Agile teams with requirements elicitation, analysis, and detailed business and technical documentation.
• Assess the current state of documentation across Confluence, SharePoint, and JIRA, identifying missing, outdated, duplicate, and orphaned content.
• Develop a standardized documentation and communication strategy for the Agile Release Train, including taxonomy, classification, storage standards, communication templates, and style guidelines.
• Establish document version-management and lifecycle processes, including version control, archival, retention, branching, and rollback procedures.
• Develop standardized requirements templates covering data flows, sequence diagrams, file specifications, data dictionaries, API contracts, error/exception scenarios, and SLA/performance requirements.
• Create documentation cleanup and migration guidance for application teams, including Confluence structure, tagging/labeling standards, lifecycle processes, timelines, and success metrics.
• Perform current-state discovery and create process flows and detailed requirements documentation for prioritized applications.
• Document application integrations and dependencies, including interfaces, data movement, file exchanges, APIs, and upstream/downstream systems where applicable.
• Conduct documentation gap analysis and prioritization across the application portfolio, identifying missing documentation that creates migration or architecture risk.
• Partner with Product Owners, architects, engineers, and business SMEs to ensure documentation is sufficiently detailed to support application replacement, modernization, and cloud migration efforts.
• Train key resources and application teams on the new documentation templates, standards, and lifecycle processes.

Required Skills :

• Strong experience with requirements elicitation and documentation, including technical requirements, PRDs, user flows, process maps, and detailed application documentation.
• Experience creating process flows and technical diagrams using tools such as Visio, Lucidchart, or Miro; familiarity with BPMN, swimlane diagrams, and value stream mapping.
• Strong hands-on experience creating, extracting, organizing, and maintaining documentation within Confluence, SharePoint, JIRA, and/or JIRA Align.
• Experience with user story writing and backlog management, including clear acceptance criteria and definition of done.
• Strong understanding of Agile/Scrum methodologies, including sprint planning, refinement, retrospectives, and working within scaled Agile/SAFe environments.
• Working understanding of APIs and system integrations, including REST APIs, webhooks, interfaces, and data flows.
• Experience supporting or documenting application modernization and cloud migration initiatives, including current-state requirements and system dependencies.
• Strong data analysis skills, including the ability to write queries, analyze data, and validate requirements or product assumptions.
• Advanced Excel/spreadsheet skills, including pivot tables, lookups, and related data-analysis functionality.
• Strong stakeholder management and communication skills with the ability to work across Product Owners, engineering, architecture, business teams, and other stakeholders.
• Ability to work independently, navigate ambiguity, facilitate discussions, and quickly understand complex applications and business processes.

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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .


SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.


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