Project Manager

Job Description

Job Description

Project Manager

Company Description

Harlequin is a global retail design agency that specializes in designing, producing, and installing award-winning retail environments, windows, interiors, and pop-up spaces. With studios and operations in key markets including New York, London, Milan, Shanghai, and Dubai, Harlequin collaborates with leading brands to create impactful, visually engaging customer experiences. The team combines creativity with technical expertise to deliver projects from concept through installation.

Candidates joining Harlequin will be part of a multidisciplinary, international environment that values innovation, craftsmanship, and attention to detail.

Role Description

Harlequin is seeking an experienced Project Manager to join our team in Farmingdale, NY.

This is a full-time, on-site position responsible for managing custom retail fixture, visual merchandising, interior, window display, and experiential projects from initial client brief through engineering, fabrication, installation, and final project close-out.

As the primary point of contact for assigned clients, the Project Manager serves as the central link between our clients and internal teams, ensuring projects are delivered on time, within budget, and to the highest quality standards. You will collaborate closely with Estimating, Engineering, Production, Purchasing, Logistics, Installation, and Finance while maintaining clear, proactive communication throughout every stage of a project.

This role is ideal for someone currently working in retail fixtures, custom fabrication, experiential marketing, millwork, museum exhibits, architectural fabrication, or commercial interiors who enjoys seeing projects through from concept to completion. Success in this role requires exceptional organization, commercial awareness, strong communication skills, and the ability to manage multiple fast-moving projects while building lasting client relationships.

Responsibilities

• Serve as the primary point of contact for assigned clients, building strong relationships through proactive communication, responsiveness, and exceptional customer service.
• Manage multiple custom fabrication and retail environment projects simultaneously from client brief through estimating, engineering, fabrication, installation, invoicing, and project close-out.
• Develop and maintain project schedules, ensuring milestones and client deadlines are achieved.
• Coordinate closely with Engineering, Production, Purchasing, Logistics, Installation, and Finance to keep projects moving efficiently through every phase.
• Review project specifications, drawings, and scope to ensure technical accuracy and successful execution.
• Work closely with the Estimating team to review project costs, pricing, and change orders while maintaining project profitability.
• Coordinate external vendors and subcontractors, ensuring quality, budget, and schedule expectations are met.
• Monitor fabrication progress, quality control, finishes, and production schedules to ensure work meets Harlequin’s standards.
• Identify project risks early and proactively develop solutions before they impact schedule or budget.
• Coordinate sampling, site surveys, procurement, shipping, logistics, and installation activities.
• Prepare and maintain project documentation, schedules, pack lists, and internal tracking systems.
• Attend client meetings, production reviews, and installations when required.
• Support project invoicing, financial reconciliation, and post-project reviews to identify lessons learned and process improvements.

Qualifications

• Bachelor’s degree preferred or equivalent industry experience.
• 3-5+ years of project management experience within one or more of the following industries:
• Retail Fixtures
• Custom Fabrication
• Experiential Marketing
• Millwork
• Museum Exhibits
• Trade Shows
• Architectural Fabrication
• Commercial Interiors
• Demonstrated ability to manage multiple concurrent projects in a fast-paced environment.
• Strong understanding of manufacturing, fabrication, and production processes.
• Ability to read architectural drawings and shop drawings.
• Experience coordinating cross-functional teams and external vendors.
• Strong budgeting, cost management, and commercial awareness.
• Excellent organizational, planning, and time management skills.
• Outstanding verbal and written communication skills.
• Strong client relationship and stakeholder management experience.
• Proficiency in Microsoft Office.
• Experience with ERP systems, project management software, or CRM platforms is considered an asset.

Preferred Experience

Experience with one or more of the following is highly desirable:

• Luxury retail environments
• Retail displays
• Window displays
• Visual merchandising
• Custom millwork
• Metal fabrication
• Acrylic fabrication
• Graphics and large-format printing
• Prototype development
• Installation management
• International project rollouts

We Are Looking For Someone Who

• Takes ownership of projects from start to finish.
• Builds long-term relationships with clients, vendors, and internal teams.
• Thrives in a fast-paced environment while managing multiple concurrent projects.
• Thinks proactively and solves problems before they become issues.
• Has strong commercial awareness and understands budgets, schedules, and project profitability.
• Can confidently balance client expectations with manufacturing realities.
• Communicates professionally with clients, executives, vendors, and production teams.
• Enjoys working collaboratively across multiple departments.
• Has exceptional attention to detail and follows through on commitments.
• Takes pride in delivering outstanding client experiences.

Why Join Harlequin?

• Work with some of the world’s leading retail, luxury, and consumer brands.
• Be part of an award-winning international design and production company.
• Manage exciting projects from concept through installation.
• Collaborate with talented designers, engineers, fabricators, and project managers across our global studios.
• Opportunity for professional growth within a rapidly growing international business.
• Competitive salary and comprehensive benefits package.