Dental Office Manager/Expanded Function Dental Assistant

Key Responsibilities:

Clinical Responsibilities:

- Maintains a patient schedule within in scope of an EFDA license including:

• Pediatric recall and new patient phrophylaxis
• Emergency triage (in person or by phone)
• Sealants
• Basic restorative

- Assist the dentist in various dental procedures including restorative, preventative, and surgical procedures as permitted by state law.

- Educate patients on oral health, post-operative care, and proper dental hygiene practices.

- Provide compassionate support to patients, addressing their concerns and needs effectively.

- Work collaboratively with other health providers within the FQHC to promote comprehensive patient care and community health initiatives.

Administrative Responsibilities:

- Oversee daily operations of the dental office including scheduling, patient flow, inventory management, and staff supervision.

- Ensure adherence to policies and procedures, maintaining a professional and welcoming environment.

- Coordinate patient appointments, follow-ups, and dental referrals.

- Manage appointments with Holy Family Institute

-Submit pre-authorizations for specialty treatment

- Coordinate Financial agreement forms and patient communication 

- Manage patient records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.

Recruit, train, and supervise dental staff, including assistants, and dental front office personnel

Qualifications:

- High school diploma or equivalent required; Associate's degree in dental assisting or related field preferred.

- Certified Expanded Function Dental Assistant (EFDA).

- Current Dental Assistant Certification. X-ray certification, and CPR/BLS certification required.

- Minimum of 3 years of experience in dental assisting, with at least 1 year in a managerial role preferred.

- Experience working in a Federally Qualified Health Center or similar community health setting is.

- Strong leadership and organizational skills.

- Excellent interpersonal and communication skills.

- Proficient in dental software and electronic health records (EHR).

- Knowledge of dental regulations, coding, and billing practices.

- Ability to manage multiple tasks efficiently and maintain a positive work environment.

Working Conditions:

- Work is performed in a clinical setting.

- May require standing for extended periods and lifting up to 25 pounds.

- Interaction with patients from diverse backgrounds, including low-income populations.