Cabinet Sales Representative

Job Description

Job Description

Company Overview: Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance : Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary: The Cabinet Sales Representative works closely with customers and contractors to plan and design cabinet projects that meet their needs, style, and budget. This position assists with project layouts, measurements, plans, colors, styles, and product selections while ensuring all necessary materials are ordered and available to successfully complete the project.

Key responsibilities:

• Meet with customers, contractors, and builders to discuss project needs, preferences, budget, and timelines.
• Create and revise cabinet layouts and project plans based on customer needs and available space.
• Assist customers with selecting cabinet styles, colors, finishes, hardware, and other design elements.
• Obtain and verify accurate project measurements to ensure cabinet designs fit the intended space.
• Prepare product recommendations, quotes, and project information for customers.
• Review designs, measurements, and product selections with customers prior to placing orders.
• Order cabinets, hardware, and other necessary materials to complete customer projects.
• Coordinate product availability, lead times, delivery schedules, and project timelines.
• Communicate with customers and contractors throughout the sales and ordering process regarding changes, delays, or other project updates.
• Review incoming orders for accuracy and assist in resolving product, delivery, or order discrepancies.
• Maintain accurate customer, sales, order, and project documentation.
• Build and maintain strong relationships with customers, contractors, builders, and vendors.
• Follow up with customers to ensure satisfaction and address questions or concerns.
• Provide exceptional customer service throughout the entire sales and project process.
• Use design software and Excel to manage layouts, pricing, and project data.

Desired Skills, Knowledge, and Qualifications:

• Previous sales or customer service experience preferred; cabinet, building materials, construction, design, or drafting experience is a plus.
• Knowledge of cabinet products, construction methods, layouts, and design concepts preferred.
• Strong customer service and relationship-building skills with the ability to understand customer needs and recommend appropriate solutions.
• Ability to read and understand measurements, layouts, blueprints, and project plans.
• Strong basic math and measurement skills with a high level of accuracy and attention to detail.
• Ability to assist customers with product, style, color, finish, and design selections.
• Strong organizational and follow-up skills with the ability to manage multiple customer projects and orders at different stages.
• Excellent verbal and written communication skills with the ability to communicate effectively with customers, contractors, vendors, and team members.
• Strong problem-solving skills with the ability to identify and resolve design, measurement, product, and order-related issues.
• Ability to learn and use computer-based design, estimating, ordering, and point-of-sale systems.
• Ability to work independently while effectively coordinating with customers, contractors, vendors, and other team members.
• High school diploma or equivalent required; additional education or training in sales, construction, drafting, interior design, or a related field preferred.

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer. We also offer our employees competitive pay as well as the benefits listed below:

Additional Benefits Include:

• Medical, Dental, and Vision Plans

• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.