Senior Business Operations Associate - Healthcare Strategy & Operations

Summary

The Texas Heart Institute at Baylor College of Medicine is an academic center within the college which serves as the home for cardiovascular programs at the college. The Center is a matrixed structure between academic departments to encompass all clinical activities, research, and education in Cardiology, Cardiovascular and Vascular surgery, and Cardiovascular Anesthesia. The Center is accountable for strategy, operations, and financial performance across mission areas.

The Center has a 5 year Strategic Plan to become a top-10 leader in cardiovascular science through excellence in research, patient care, and education. The Senior Business Operations Associate will participate in driving strategic projects aligned with the strategic plan under the direction of the Center Director and Center Administrator. The ideal candidate will have a foundation of experience in one or more mission areas, a mind for project management, and a desire to actively engage in operational aspects of the Center.

Job Duties

Strategic Operational Planning and Project Management (60%)

• Coordinate activities across physician organization leadership, education operations, research administration, finance, human resources, faculty leadership, and operational teams to ensure alignment of enterprise priorities.
• Facilitate operational workgroups, executive meetings, and interdisciplinary planning efforts while supporting organizational communication, accountability, and implementation of enterprise initiatives.
• Serve as the lead for enterprise operational initiatives and executive-level strategic priorities under the Director and Administrator.
• Develop project plans, timelines, milestones, and implementation strategies for complex operational initiatives. 
• Coordinate operational assessments, growth planning activities, infrastructure development efforts, organizational readiness initiatives, and enterprise process improvement projects.
• Support a high-impact multidisciplinary program spanning from research administration, clinical research, and clinical operations.
• Interface with external partners, institutional leaders, and community collaborators to support program delivery. 

Enterprise Operational Reporting, Analytics, and Decision Support (30%)

• Serve as the lead resource supporting enterprise operational reporting, dashboard development, physician organization metrics, provider productivity reporting, executive scorecards, and operational performance analytics.
• Develop and maintain integrated reporting structures that support enterprise decision-making, operational governance, strategic planning, and leadership visibility across physician organization, hospital, and research operations.
• Perform complex operational and financial analyses to identify trends, risks, opportunities, and operational improvement initiatives. 

Financial Stewardship, Forecasting, and Operating Funding Strategy Support (10%)

• Support operational financial planning activities, operating funding strategies, budget monitoring, variance analysis, forecasting, and financial performance reporting.
• Partner with finance, operational leaders, and physician organization stakeholders to evaluate funding models, assess financial impacts of operational initiatives, and provide analytical support for strategic decision-making.
• Assist with development of long-range operational and financial planning models supporting enterprise operational priorities. 
• Perform other job-related duties as assigned.

Minimum Qualifications

• Bachelor's degree. 
• Four years of relevant experience. 

Preferred Qualifications and Skills

• Master's Degree in Business Administration.
• Experience in an academic medical setting (preferably in the clinical mission). 

Work Authorization Requirement:

This position is not eligible for visa sponsorship.  Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.