Front Desk Agent - The Tiger Hotel
Ontario Trillium Foundation
As a Front Desk Agent, you are the direct representation of our hotel. You will handle transactions, offer local insights, and anticipate guest needs to ensure a "friction-free" and warm experience. Key Responsibilities Guest Advocacy: Act as a reliable resource for guest preferences, bill issues, and local knowledge. Transactions: Handle cash and credit transactions accurately; manage reservations and deposits. Communication: Answer phones within two rings; acknowledge Rewards Club and returning guests. Safety & Cleanliness: Follow safety procedures, report incidents, and assist in keeping the property tidy. Requirements Must be at least 18 years old with a High School Diploma/GED. Valid Driver’s License required. 1 year of front desk experience (preferred); Opera experience (preferred). Tech-savvy with basic math and problem-solving skills. Physical ability to run, climb stairs, and lift. Benefits & Details Benefits: Health, Dental, Vision, and Life Insurance (FT only), Referral Program, Discounted meals for self/friends/family. #J-18808-Ljbffr Ontario Trillium Foundation
Vacancy posted 20 hours ago
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