Ancillary Specialist

Job Description

Job Description

The Opportunity

We are seeking a detail-oriented and resourceful Ancillary Specialist to join our team. This role is ideal for someone who enjoys balancing analytical work with relationship management in a fast-paced commercial furniture environment.

As an Ancillary Specialist, you will work closely with Business Developers, Project Managers, manufacturers, and vendor representatives to support the pricing, specification, and coordination of ancillary furniture solutions for client projects, proposals, and bid opportunities. You will play a critical role in ensuring accurate pricing, organized project documentation, and seamless communication between internal teams and vendor partners.

In addition to supporting day-to-day project needs, this position offers the opportunity to expand your product knowledge, build strong industry relationships, and contribute to creative furniture solutions that align with client goals, budgets, and timelines. From researching products and coordinating vendor presentations to developing internal resources and identifying alternative solutions, the role provides broad exposure to multiple aspects of the commercial interiors industry.

This is an excellent opportunity for someone who is highly organized, collaborative, and eager to grow within a dynamic and team-oriented workplace.

Position Responsibilities

Pricing & Project Support:

· Prepare ancillary pricing specifications using CAP

· Coordinate with manufacturers and vendors to obtain quotes, including pricing, discounts, lead times, and freight costs

· Review and verify vendor quotes against project specifications and resolve discrepancies

· Review plans and specification sheets to verify quantities and identify discrepancies

· Develop lists of exceptions and clarifications for products that cannot meet specifications exactly as written or differ from project plans

· Organize and maintain all supporting documentation within project job files for future reference

· Assist with proposal and bid development by gathering product images, warranty information, and additional supporting materials as needed

 

Product Selection & Specification Development:

· Assist with product selection and specification development for ancillary (non-MillerKnoll) furniture, excluding systems/workstations and complex conference tables

· Recommend alternative solutions to meet client needs, including budget-conscious, quick-ship, and value-engineered options

· Maintain current knowledge of ancillary furniture products, manufacturers, warranties, and industry trends

· Visit local showrooms to strengthen product knowledge, evaluate product quality, and build relationships with manufacturer representatives

 

Vendor & Relationship Management:

· Serve as a liaison between internal teams and manufacturers/vendors to support project success

· Maintain vendor representative contact information, discount structures, and freight terms

· Coordinate vendor presentations and mobile showroom tours

· Develop and maintain strong working relationships with vendor and manufacturer representatives

 

Resource & Process Management:

· Update and manage internal resources, including price lists, warranty information, and quick-ship programs

· Create and maintain organized systems for storing ancillary research, product information, and supporting resources

· Collaborate with the marketing team to develop lookbook and inspiration materials for Business Developers

· Participate in additional special projects and assignments as needed

Company Description

Western Office is a premier MillerKnoll dealer headquartered in the heart of Downtown Los Angeles, delivering award-winning workplace solutions to corporate clients throughout North America. Our mission is simple: create better workspaces where people, teams, and businesses can thrive. Through thoughtful design, innovative solutions, and exceptional client service, we have built long-standing relationships with clients who have trusted us for decades.

At Western, we believe great companies are built by great people. Our continued success is driven by a commitment to excellence and a culture that values talent, collaboration, and professional growth. We are dedicated to recruiting, developing, and retaining high-performing individuals from diverse backgrounds who are passionate about doing their best work. If you take pride in delivering excellence and want to grow your career with a respected industry leader, we encourage you to explore opportunities with our team.

Company Description

Western Office is a premier MillerKnoll dealer headquartered in the heart of Downtown Los Angeles, delivering award-winning workplace solutions to corporate clients throughout North America. Our mission is simple: create better workspaces where people, teams, and businesses can thrive. Through thoughtful design, innovative solutions, and exceptional client service, we have built long-standing relationships with clients who have trusted us for decades.\r\n\r\nAt Western, we believe great companies are built by great people. Our continued success is driven by a commitment to excellence and a culture that values talent, collaboration, and professional growth. We are dedicated to recruiting, developing, and retaining high-performing individuals from diverse backgrounds who are passionate about doing their best work. If you take pride in delivering excellence and want to grow your career with a respected industry leader, we encourage you to explore opportunities with our team.