Operations Supervisor

Location: US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC Date Posted: 2026-07-30 Country: United States of America Location: US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. What You Will Do Pratt & Whitney’s East Hartford Repair Operations (EHRO) is looking for a Supervisor (M3) to help lead 2nd shift operations at our East Hartford repair station. In addition, the person in this role will be a key contributor in meeting all EH&S, Customer, Quality and financial goals within the EHRO business. This role reports to the Operations Manager and will be supporting 2nd operations. Typical working hours are 3:00PM – 12:00AM, Monday – Friday. Training is available and may be required on our 1st shift for up to 3 months. Key Responsibilities Driving the organization to meet customer requirements. Responsible for Compliance, Safety, Quality, Cost, and Delivery; work with functional leaders, and internal staff to meet production requirements and assure the cell operates in a productive fashion consistent with changing business needs. You will handle all operational aspects of the organization together with and reporting to the Operations Manager. Drive overall production to meet goals, coordinating with Material, Customer Support, Quality and Engineering daily. Work independently in a complex, fast-paced environment with ability to make multi-functional decisions quickly. You'll provide effective communication across the cells, and provide leadership development and performance feedback a team of skilled bargaining unit employees Obtain the necessary resources (equipment, manpower, etc.) to effectively meet long range and near term goals Review staffing and training needs for assigned personnel as well as hiring, retaining and developing new key technical talent Maintain a constant understanding of the status of Production work, to ensure resources are correctly allocated Maintain compliance to safety and quality systems and define robust RCCA for any audit findings on time. Qualifications You Must Have Advanced degree and 3+ years of experience in Military, Manufacturing, Business Operations Management, Engineering, Aerospace or Aftermarket industry; OR Bachelor’s degree and 5+ years of relevant industry experience; OR Associate’s degree and 7+ years of relevant industry experience; OR High School diploma or Military / Technical Training and 9+ years of relevant industry experience Qualifications We Prefer Degree in STEM field; Engineering, Business or Supply Chain. Personnel management experience, ideally within a bargaining unit / union workforce environment. Proven ability to lead mentoring, coaching, developing talent and motivate teams to achieve business goals. Demonstrated experience in P&L management, with a track record of delivering financial performance. Aftermarket Aerospace and Overhaul and Repair (MRO) industry experience. Working knowledge of Pratt & Whitney shop practices, quality standards, processes and procedures Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA). Experience using Microsoft Office Suite programs, SAP ERP, and Solumina MES. Ability to work and effectively communicate with all levels of management, shop personnel and customers. What is my Role Type? In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. #J-18808-Ljbffr