Sr. Product Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Product Manager based in the United States. This role is centered on building meaningful, outcome‑driven product experiences for nonprofit organizations, helping them raise more funds, engage supporters, and operate more effectively. You will act as a hands‑on product builder, deeply embedded with customers to understand their real‑world challenges and translate them into impactful solutions. Rather than managing backlogs, you will focus on identifying high‑value problems, rapidly prototyping ideas, and validating them through real user feedback. You will operate in a highly iterative, AI‑enabled product environment where speed of learning is critical. Working closely with engineering, design, and cross‑functional stakeholders, you will shape product direction through experimentation and evidence rather than long specification cycles. This is a role for a builder mindset—someone who thrives in ambiguity and turns insights directly into working product experiences that deliver measurable customer value. Accountabilities Own product outcomes for a defined nonprofit customer persona, developing deep understanding of their workflows, challenges, and success metrics. Engage directly with customers on an ongoing basis to gather insights, observe behavior, and identify high‑impact opportunities for product innovation. Identify and prioritize problems worth solving by separating signal from noise and framing clear hypotheses and trade‑offs. Rapidly build and test ideas through prototypes, experiments, workflows, demos, and lightweight product concepts to validate solutions quickly. Deliver measurable customer outcomes by partnering with engineering, design, data, and go‑to‑market teams from discovery through launch and iteration. Operate as an AI‑native product manager, leveraging modern AI tools to accelerate research, synthesis, prototyping, and delivery workflows. Maintain a high bar for product quality, ensuring solutions are intuitive, effective, and aligned with customer needs. Drive alignment and clarity across teams by communicating decisions clearly and focusing on the most important outcomes. Requirements 7+ years of product management experience in SaaS or technology‑driven environments. Proven track record of owning product outcomes and business impact, not just feature delivery. Strong builder mentality with experience creating prototypes, experiments, workflows, or tools to validate ideas quickly. Deep customer empathy and ability to develop strong intuition through frequent direct user engagement. Strong product judgment and comfort making decisions in ambiguous, fast‑moving environments. Experience using modern AI tools (e.g., ChatGPT, Claude, or similar) to accelerate discovery, ideation, and delivery. Familiarity with AI‑enabled products, automation workflows, or emerging agentic product patterns. Strong collaboration skills with engineering and design teams, including ability to discuss technical trade‑offs at a high level. Strong analytical skills with experience using data, metrics, and experimentation to guide product decisions. Excellent communication and influence skills across technical and non‑technical stakeholders. Bonus: experience in nonprofit, CRM, fundraising, or mission‑driven product environments. Benefits Competitive salary range typically between $122,600 and $204,300 USD, with potential bonus eligibility. Comprehensive medical, dental, and vision insurance coverage. 401(k) retirement plan with company match. Generous PTO package including paid holidays, volunteer days, and parental leave. Fully remote role within the United States (and select Canadian provinces where applicable). Annual learning and development opportunities to support career growth. Provided work equipment and home office support. Inclusive, mission‑driven culture focused on continuous learning and impact. #J-18808-Ljbffr