Hotel Night Auditor

Aloft Newport on the Levee • Newport, KY, US Compensation $16 hourly Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come. Complete night audit procedures, including balancing and reconciling all financial transactions Review and verify cash drawer activity, credit card transactions, room charges, and guest folios Prepare and distribute daily audit reports, along with weekly and monthly summaries for management Maintain accurate records of occupancy, revenue, and hotel performance data Perform front desk duties during overnight hours, including guest check-in and check-out as needed Respond to guest inquiries and assist with requests or concerns in a professional manner Coordinate with housekeeping and maintenance for any overnight service needs Ensure proper completion of end-of-day system procedures and reports Maintain a secure and organized front desk area throughout the shift Provide consistent, professional customer service to all guests during overnight hours Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Ensure all guests feel they are having an exceptional experience at the property Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Complete additional bookkeeping, administrative, and accounting procedures as requested Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Strong communication and customer service skills required Ability to work overnight shift (11:00 PM – 7:00 AM), including weekends and holidays as needed High school diploma or equivalent required; some college preferred Previous experience in front desk, guest services, night audit, or hospitality is helpful but not required Basic computer proficiency required; ability to learn hotel systems and software quickly Experience with hotel reservation or accounting systems is a plus Ability to work independently and stay organized during overnight hours Strong attention to detail, especially with financial and reporting tasks Flexible overnight hours are required Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Must be computer proficient; experience with accounting or reservation software is a bonus Diploma or equivalent from high school is required; some college is desired Outstanding communication skills and excellent customer service skills are required #J-18808-Ljbffr Aloft Newport on the Levee