Workplace Exp Coordinator

Job Description

Job Description

We are looking for a Workplace Exp Coordinator to support daily front desk and workplace services operations. This contract position is ideal for someone who enjoys creating a welcoming environment for employees and visitors while keeping office services organized and running smoothly. The person in this role will help coordinate guest services, on-site events, vendor support, and routine workplace requests with a strong focus on responsiveness and service excellence.

Responsibilities:

• Welcome employees, guests, and visitors in a detail-oriented manner while managing check-in procedures, visitor badges, and parking access in line with site security expectations.

• Oversee front desk activities and respond promptly to workplace questions, concerns, and service requests with a customer-focused approach.

• Coordinate office support functions such as mail handling, supply distribution, and onboarding preparation to maintain smooth day-to-day operations.

• Submit and track janitorial and maintenance requests, following up as needed to help ensure the workplace remains clean, safe, and functional.

• Plan and support on-site meetings and events by arranging space, organizing room setup and breakdown, and ensuring required materials are available.

• Schedule dining reservations, business-related activities, and other workplace arrangements requested by employees or leaders.

• Work closely with external vendors and building partners to support services delivered within the office environment.

• Follow building-specific emergency and security procedures, escalating issues to the appropriate contacts to protect occupants and visitors.

• Communicate clear updates and routine information to team members and stakeholders while carrying out assigned tasks according to established procedures.

• High school diploma or equivalent required.
• Up to 2 years of experience in front desk support, workplace services, office coordination, or a related customer-facing role.
• Ability to follow established processes, routines, and detailed instructions with consistency and accuracy.
• Strong verbal and written communication skills for interacting with employees, guests, vendors, and internal teams.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Solid organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Detail-oriented customer service approach with the ability to address questions or complaints calmly and effectively.