HR Assistant

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES Pledge for Success: We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are. Position Summary: This position serves as the HR suite receptionist assisting visitors and team members seeking help with benefits, compensation, payroll, or other HR questions and needs. Provides administrative support to the Compensation & Benefits team. Primary Duties and Responsibilities: Promote superior guest service to visitors and team members; create a welcoming atmosphere and quickly build rapport and trust. Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. Responsible for HR reception coverage throughout HR business hours requiring regular and reliable attendance and punctuality. Answer visitor and team member questions; learn and understand the answers to frequently asked questions and know when and who to refer to or elevate when needed. Includes maintaining Benefits Inbox and responding or triaging and forwarding to subject matter expert(s). Provide administrative support to Compensation & Benefits team including data entry, correspondence, scheduling, phone calls, scanning, copying, mass mailings, mail pick-up and delivery, purchase requisitions, budget tracking, etc. May include creating and maintaining basic reports. Create and maintain team member personnel records, including physical and/or electronic filing and indexing. Participate in cross-training to continually strengthen the team. Special projects and support to the rest of the HR team as needed. Maintains confidentiality of sensitive information. Perform other related duties as assigned. Minimum Qualifications: High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). Two years’ experience in an administrative or HR support role. Must possess excellent interpersonal skills with the ability to foster a supportive and enabling team environment, quickly building rapport and trust with visitors and team members. Ability to consistently and reliably work scheduled hours and the flexibility to adjust as needed to meet business needs. Strong Microsoft Office proficiency, particularly Outlook, Word, and Excel. High degree of accuracy in data entry and overall attention to detail; experience must demonstrate meticulous attention to detail and passion for accuracy. Experience working in a highly confidential environment with access to sensitive information and obligation to maintain the highest level of privacy and confidentiality. Ability to file records in alphabetical and numerical order with speed and accuracy, both physically and electronically. Must be able to work effectively with others and communicate with team members at all levels, including managers, directors, and executives. Must be comfortable holding team members, including management, accountable to the prescribed processes and procedures. Able to prioritize effectively along with the flexibility to quickly shift priorities to meet business needs. Ability to complete tasks in a timely manner. Ability to adapt and pivot to situations, policies, and tasks. Extremely organized; able to work on multiple projects or tasks, often with large volumes of documents and records. Must be able to work a rotating schedule. Must be able to sit and stand for long periods of time. Must be willing to work in a smoking environment. Must be willing to adhere to company health and safety measures. Preferred Qualifications: Bilingual (English/Spanish) preferred. Scheduled Shift: 11:00 AM–7:00 PM, Monday–Friday Work Shift: Any (United States of America) Wages: This role offers a starting wage of $19.94 per hour. Candidates with relevant experience may be placed higher within the established pay range. Knock, knock. Hear that sound? That’s opportunity! #J-18808-Ljbffr