Office Administrator

Metro Walls is seeking a friendly, professional, and dependable Office Administrator to serve as the primary point of contact for our office. This position is responsible for managing a high volume of incoming phone calls, greeting visitors, and providing administrative support to employees across the organization. The ideal candidate enjoys helping people, communicating with others, and creating positive experiences for callers and visitors. This is primarily a desk-based position that requires strong customer service skills, attention to detail, and the ability to manage multiple requests throughout the day. Responsibilities Front Desk & Phone Support Serve as the primary point of contact for incoming phone calls Answer, screen, and transfer calls to the appropriate departments and team members Take and relay accurate messages Greet and assist visitors, vendors, and employees Maintain a professional and welcoming front desk environment Receive and assist with deliveries Receive, sort, and distribute incoming mail Prepare outgoing mail and shipments through USPS, UPS, FedEx, and other carriers Coordinate shipping documentation and delivery records as needed Help employees complete applications, forms, and other documents Administrative Support Assist with invoice processing and administrative paperwork Support office staff with day-to-day administrative requests Perform data entry, filing, scanning, and document management Receive, organize, and distribute company apparel and promotional items Monitor and replenish office and breakroom supplies, including snacks and beverages Maintain organized common areas, supply closets, and administrative storage spaces Perform other administrative and office support duties as assigned Qualifications High school diploma or equivalent required Minimum of 2 years of administrative, receptionist, or customer service experience; construction or service industry experience preferred Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Strong communication, customer service, organizational, multitasking, and critical thinking skills Ability to handle confidential information with discretion and professionalism Regular and reliable attendance required Ability to work onsite during scheduled business hours Bilingual (English/Spanish) preferred, but not required Physical Requirements Ability to remain seated for extended periods throughout the workday Frequent use of a computer, telephone, and other standard office equipment Ability to occasionally lift and move up to 25 pounds Ability to perform the essential functions of the position, with or without reasonable accommodation Work Schedule Full-time Monday–Friday, 8:00 AM–5:00 PM One-hour unpaid lunch break Onsite in our Manchester, NH office Metro Walls, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, sex, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. #J-18808-Ljbffr Metro Walls