Strategic Workforce Forecasting & Scheduling Analyst
Spectrum
Spectrum is looking for a Workforce Management Analyst in Louisville, KY to analyze call volume trends and optimize staffing levels. You will develop forecasting models and collaborate with various departments to ensure operational efficiency. The ideal candidate will have a Bachelor’s degree in statistics or business and at least 2 years of experience in workforce management and inbound contact centers. Strong skills in data analysis and software tools like Microsoft Excel are essential. #J-18808-Ljbffr Spectrum
Vacancy posted 4 days ago
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