Intake Specialist

Job Description

Job Description

Description:

We're Hiring: Law Firm Intake Specialist

Be the First Voice of Compassion. Make a Difference Every Day.

Are you a natural listener with a heart for helping others? Do you thrive in fast-paced environments where no two days are the same? If so, we want YOU to be the welcoming face (and voice!) of our dedicated team!

Nachawati Law Group is searching for an Intake Specialist to join our intake department. The Intake Specialist is the first point of contact with potential clients of the firm and is responsible for evaluating their situations, answering any questions they may have about the firm, and ensuring that all necessary documents have been received for work to begin on their cases. Previous law firm experience is required.

Responsibilities of Our Intake Specialist

• Making and receiving a high number of potential client phone calls
• Communicating with attorneys and support staff about the facts of each potential case
• Answering questions about the firm and explaining the firm's process
• Sending and receiving intake documents
• Data entry and processing

Required Qualifications of Our Intake Specialist

• High school diploma/GED; Associate's Degree preferred
• Previous sales/customer service experience required
• Experience working in a law firm call center environment is required
• Excellent communication skills
• Attention to detail
• Strong organizational skills
• Ability to thrive in a fast-paced environment
• Bilingual language skills are preferred, but not required
• Ambition to succeed

Why You Should Join Us

• Career Growth Opportunities: We’re committed to your professional development and offer clear paths for career advancement.
• Collaborative Environment: Work alongside some of the brightest minds in the legal field in a team-oriented, supportive atmosphere.
• Competitive Compensation: Receive a top-tier salary and comprehensive benefits, including health insurance, retirement plans, and generous paid time off.
• Work-Life Balance: We understand the importance of balance and offer flexibility to support both your personal and professional life.
• Innovative Work: Engage with diverse and complex cases that challenge you and allow you to grow as an Intake Specialist.

What We Offer

• A competitive compensation package based on experience
• A comprehensive and generous benefits package, including medical, dental, vision, short-term and long-term disability, parental leave, pet insurance options, and life/AD&D coverage
• An industry-leading 401 (k) program with up to 6% employer match
• A highly collaborative and diverse work environment
• The opportunity to work with and learn from seasoned civil litigators and former public servants
• The very real opportunity to make a difference

Ready to Make an Impact?

Take the next step in your career with Nachawati Law Group, where talent meets opportunity and success is a shared journey. Apply today!

About Nachawati Law Group

At Nachawati Law Group, we successfully fight corporate injustices for our clients by delivering passionate, persistent, professional, and trustworthy representation. Our lawyers are passionate about balancing the scales of justice for our clients. We focus on our clients’ needs and believe in being approachable, responsive, effective, and trustworthy. Building successful relationships with our clients allows us to represent them more effectively and address their needs.
Nachawati Law Group is an equal employment opportunity firm and considers all individuals regardless of race, religion, sex, national origin, age, disability, veteran status, or sexual orientation. We do not tolerate discrimination in hiring, work responsibilities, promotions, compensation, terminations, or any other employment condition.Requirements: