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Collections Specialist

Gallagher Benefit Services, Inc.

Collections Specialist

Gallagher Bassett is seeking a motivated and results-driven Collections Specialist to join our team. The Collections Specialist will be responsible for managing and executing collection activities to ensure timely recovery of outstanding balances while maintaining positive relationships with clients. This role is critical to supporting the company's financial health and operational efficiency.

Responsibilities:

  • Contact clients to follow up on overdue accounts and arrange payment plans as needed.
  • Monitor and manage accounts receivable aging reports to prioritize collection efforts.
  • Investigate and resolve payment discrepancies or disputes professionally.
  • Maintain accurate records of collection activities and communications.
  • Collaborate with internal teams to address billing issues and ensure client satisfaction.
  • Prepare regular reports on collection status and performance metrics.
  • Adhere to company policies and regulatory requirements in all collection activities.

About You Required: Bachelor's degree and 4 years related experience required. Strong excel and financial management software skills are essential. Preferred: Prefer degree in Accounting or Finance. CMA or CFA preferred.

Compensation and benefits We offer a competitive and comprehensive compensation package. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity is a core part of our business, and it's embedded into the fabric of our organization. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Vacancy posted 6 days ago
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