Technical Product Manager

Technical Product Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Technical Product Managers at U.S. Bank oversee the strategic product management for an assigned technical product line(s) in support of the Enterprise organization's goals and market needs. Engages with key stakeholders to define, document, and prioritize features; ensures delivery of marketable capabilities for all U.S. Bank engineering teams while collaborating with agile teams.

This role functions as the primary Product Owner for fraud communication platforms and is responsible for backlog ownership, vendor management, stakeholder engagement, testing oversight, and delivery of platform enhancements that support fraud mitigation, customer experience, and regulatory compliance.

Key Responsibilities:

• Aligns the strategic vision with cross-functional stakeholders to shape outcome-based product roadmap, product risk, investment areas and success measures.
• Drives product development with ownership of backlog and actively engages cross-functional stakeholders to enable faster speed to market.
• Manages across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.).
• Owns all engagement for assigned technical portfolio regarding the SDLC, e.g., adoption, collaboration.
• Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
• Uses performance metrics to drive towards progress on identified strategies and initiatives.
• Leverages OKRs (Objectives and Key Results) to drive roadmap priorities

Basic Qualifications:

• Technical Product Management experience

Preferred Skills/Experience:

• Prior Product Owner, Product Manager, or Technical Product Manager experience.
• Experience managing product backlogs, roadmaps, and prioritization activities.
• Experience gathering requirements and translating business needs into actionable technology solutions.
• Experience managing third-party vendors or technology partners.
• Demonstrated ability to influence stakeholders and drive decisions across cross-functional teams without direct authority.
• Strong written, verbal, and executive-level communication skills.
• Demonstrated ability to independently drive complex initiatives through ambiguity and competing priorities.
• Experience with Agile delivery methodologies and tools such as Jira.
• Experience coordinating UAT, defect resolution, and production releases.
• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability
• Technical know-how understands the product technical architecture and understands the economics of technical investments
• Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience)
• Strong collaboration with software engineers to execute product vision and roadmap
• Product strategy, vision and planning, product discovery, product development, agile ways of working, enterprise technical alignment and performance measurement and optimization
• Experience supporting SaaS or vendor-hosted platforms.
• Experience within financial services, fraud, risk management, authentication, customer communications, or contact center technologies.

This role requires working from a U.S. Bank location three (3) or more days per week.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.