HR Helpdesk Administrator

Job Description Easterseals NH is hiring for a Human Resources Helpdesk Administrator to serve as the first point of contact for employee inquiries regarding HR policies, benefits, payroll, and procedures. Essential Responsibilities On location at our Auburn Street home office, not remote. Provide excellent customer service while responding to employee inquiries via phone, email, and in‑person regarding HR policies, benefits, payroll, and procedures. Provide guidance and support to onboarding, benefits, and payroll. Maintain accurate records of employee interactions and issues reported, and conduct follow‑up as needed to ensure resolution. Assist employees with benefits enrollment. Collaborate with HR team members to resolve complex employee issues and elevate as necessary. Ensure departmental invoices, purchase orders, and corporate credit card reconciliations are prepared, coded, and submitted accurately and in a timely manner. Manage Employee Recognition programs such as Caught in the Act, Longevity Awards, and others as assigned. Serve as DiSC Epic‑Wiley administrator, ensuring assessment links and results are sent to staff. Manage, order, and record supplies and equipment for program and/or department; place service calls and perform maintenance as required. Develop and maintain HR resources, FAQs, and support documentation for employees. Support HR initiatives and projects as needed. Qualifications Two to three (2‑3) years of related Human Resources and/or Benefits experience required. Associate’s degree in a related field preferred. Workday experience beneficial; Microsoft Office Suite experience required. Excellent customer service skills. Computer proficiency, organization, attention to detail, problem‑solving, and the ability to handle confidential information. Valid driver’s license and reliable transportation. Hours Full‑time, 40‑hour position; Monday‑Friday typical hours expected to primarily be 8:00 to 5:00. Compensation $20.25 – $26.00 based on education and experience. Benefits Medical, Dental, Vision, Life & Disability. PTO begins accruing on your first day. Up to 9 paid holidays annually, plus one floating holiday of your choice. 403(b) employer match up to a maximum of 3%. Tuition reimbursement after one year of employment. Student loan repayment for qualifying degrees after one year of employment. Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation. Equal Opportunity Employment EOE #J-18808-Ljbffr Easterseals NH