Transportation Analyst I

Job Title

Role Purpose: Responsible for managing and contacting bulk customers to validate the accuracy of the order on file at the TMS level prior to carrier tender S/T location, contact information, bulk product and quantity to be delivered Meter or scale unload etc. just to name a few of the order validation steps

Accountabilities

• Document all customer contacts according to the call script guidelines
• Manage and perform all data updates in TMS followed with email updates to customer service
• Work independently with or without direct supervision
• Maintain order integrity by verifying all order information
• Must be comfortable and courteous on the telephone
• Work closely with the bulk control tower team and take directions

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."