DC Processing Specialist

DC Processing Specialist

The DC Processing Specialist is responsible for processing documents for client Defined Contribution plans in TBA. They ensure compliance with Service Level Agreements and adhere to standard operating procedures to deliver high-quality and timely results.

Responsibilities

• Comprehending and develop a working knowledge of all standard operating procedures associated with core functions (basic data entry processing).
• Processing documents that are rules based with some problem solving.
• Performing repeatable processing functions with upholding quality standards.
• Conducting research on errors and determine preventative measures.
• Researching complex participant benefit issues and provides resolution in accordance with due dates and documents processes.
• Performing nonstandard processing functions with exceeding quality standards.
• Working directly with third party vendors.

Requirements

• Have Defined Contribution and Life Benefits Specialist experience.
• Possess ability to communicate (verbal and written) effectively with stakeholders.
• Have intermediate knowledge of MS applications Excel &Word.
• Possess ability to apply knowledge to make decisions effectively.
• Experience with IBM Content Navigator (Imaging Tool).

** Please NOTE: Applicants must reside in one of the 50 States in order to be considered for this role **

**US Citizenship requirements- as this role supports services provided to the federal government and/or a federal government contractor, proof will be required to verify US citizenship status at time of hire.**

Alight provides you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range: Minimum: 41,760.00 USD Maximum: 49,760.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.