Cafe Associate

Job Title: Cafe Associate

Location: ChocMo Cafe - Poulsbo, WA

Job Type: Full-Time/Part-Time Available

Salary Band: $17.13 - $18.00/hr. + tips

About Us:
Crabtree Brands is a dynamic and growing organization focused on creating a positive and productive work environment. We are looking for an Artisan Café Food and Beverage Specialist for ChocMo Chocolatier and Café in Poulsbo, WA.

Candidates must be 21 or older in order to obtain a Class 12 MAST permit to serve alcohol.

Company Core Values
• Do the Right Thing - I am honest, authentic, & accountable to my team and my community.
• Take Deliberate Action - I am deliberate in my thoughts and actions. I am actively engaged in learning and improving myself and the people around me. The details of what I do matter.
• Make It Better - I will do better today than I did yesterday, and I will work tomorrow to do better than I did today.
• Play On The Same Team - I start from a place of trust and respect for myself and those around me. I belong on this team, sharing the load and supporting my teammates.
• Create Value - I follow the company processes and make sure we are all rowing in the same direction. I think about my time and actions and how that affects my team and customers. No wasted effort.
• Feed Our Community - I work to improve community resilience by furthering a culture of trust and respect.

Job Description:

As a Café Associate at ChocMo, you'll craft exceptional food and beverages while delivering warm, attentive guest service. You'll work across our full menu - chocolates, coffee, sandwiches, pastries, and cocktails - both as part of a team and independently. We're looking for someone who is detail-oriented, people-focused, and thrives in a fast-paced environment.

Responsibilities Include:
• Welcome guests and provide exceptional service from arrival to departure.
• Take and fulfill orders accurately and promptly.
• Prepare coffee drinks, cocktails, and food items to order.
• Handle POS operations, cashiering, and accurate cash management.
• Keep the café clean, stocked, and guest-ready at all times.
• Package chocolates and stock retail shelves.
• Monitor equipment and report maintenance needs promptly.
• Complete shift reports and required documentation.
• Maintain clean and organized prep areas throughout your shift.

Requirements:
• High school diploma or suitable equivalent.
• Excellent verbal communication and memorization skills.
• Great interpersonal and teamwork skills.
• Ability to remain composed, particularly during stressful or uncomfortable circumstances.
• Availability to work evenings, weekends, and holidays.
• Ability to communicate effectively in English.
• Ability to obtain WA State Food Handlers permit.
• Ability to obtain a MAST permit.
• Must be 21 or older in order to serve alcohol.

Benefits Include:
• As an employee, you will enjoy hefty discounts on food and merchandise at all of our companies: Crabtree Kitchen + Bar, ChocMo, and High Spirits!
• PTO that grows with years at the company.
• Health insurance options for full-time employees.